Cool Touch Air Conditioning and Heating Blog: Posts Tagged ‘Scottsdale’

Why Is My AC Making That Strange Sound?

Monday, June 8th, 2020
Spinning fan closeup.

Your air conditioner has a few built-in ways to tell you that it needs help. We don’t yet have air conditioning systems designed with complex artificial intelligence that can self-diagnose issues, alert their owners to the problem, and even contact a skilled contractor to fix the problem—although that may be in the future. For the moment, the warnings you’ll have to watch for will come in ways such as that odd noise you’re hearing right now.

Yeah, what does that noise mean? If we narrow down what the noise is first, we can help you find the answer. Below are some of the most common warning sounds that come from air conditioning systems and what they may mean. If you realize—or even suspect—that you need to have air conditioning repair in Scottsdale, AZ, because of these noises you can reach our technicians any time of the day or night to help you out.

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Get Your Air Conditioner Serviced Today!

Monday, March 19th, 2018

Today is the first day of spring, and in terms of your home, it usually marks the point when you’ll gradually stop running your heater and start running your air conditioner Before you know it, temperatures will have hit triple digits and you’ll need your air conditioner every day.

The last thing you need is an unexpected breakdown right in the middle of a heat wave, and while you’re likely paying more for your air conditioning bills in the summer simply because you’re running your system more often, you shouldn’t pay any more than is necessary.

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Sweet 16 – The last A/C you’ll ever need!

Thursday, March 3rd, 2016

Sweet 16 Winter Savings Promotion – The Last Air Conditioner You’ll Ever Need!


Winter Savings Sweet 16 Deal at Cool Touch HVACPurchase a 16 SEER Total Comfort System with a variable speed furnace – or Variable Speed Air Handler.  This system carries a lifetime unit replacement guarantee and qualifies for up to a $300 utility rebate.  Have it installed by March 30, 2016 to receive an installed price that is absolutely ironclad guaranteed to be the best value at the lowest cost you can get in the Central Arizona in that time period.

At a 20% discount from our normal price. Normally $9,850 we will discount 20% to $7,880 PLUS a $200 Cash Rebate and $300 from our utility so $7,380 installed after rebates.  16 SEER package unit is $6,728 after 15% Discount & Rebates  (3 ton/80,000 BTU, same discounts and rebates apply to all tonnages. Plus tax).

Here’s how we make the offer even sweeter….

This system comes with a 16 years parts and labor warranty for service and repairs. That’s right – 16 full years of no worries, in writing 10 Year Parts and 16 Year Labor Warranty on Package Equipment.  No one offers this — no one!

You will also receive a 3 Year Maintenance Agreement and we will add one High Tech Honeywell Vision Pro 8000 Touch Stat Thermostat.Amana Equipment

ON TOP OF ALL THAT – Cool Touch Ironclad Peace of Mind Guarantees:

  • 2 Year Money Back No Questions Asked Test Drive Guarantee
  • Best Value at the Lowest Cost in Writing Guarantee
  • 2 Year Hotel Guarantee
  • Both the A/C and Furnace come with a LIFETIME UNIT REPLACEMENT guarantee should a compressor or heat exchanger fail you get a brand new unit (On Split Systems, 99 Year Compressor Warranty on Package Equipment).



Cool Touch Logo Contact Cool Touch today!  ON CALL 24 HOURS (623) 584-3761

Cool Touch is a family–owned, Phoenix area business established in 2002. The owners, Chris & Charmaine Funk, have over 20 years of experience in the air conditioning, heating, plumbing and electrical industry.  We install American Standard, Goodman, and Amana equipment, but we service almost all other makes and models. We also offer service agreements for preventative air conditioning and heating maintenance. Cool Touch installs and repairs air conditioning and heating systems throughout the greater Phoenix and surrounding cities. Our air conditioning and heating technicians are highly skilled and provide exceptional customer service to both our residential and commercial clients. The team at Cool Touch has a combined 50 years of experience in the Arizona heating and cooling, plumbing and electrical industry. To learn more about us CLICK HERE TO VISIT OUR WEBSITE.

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AC Tip: What is a Packaged HVAC Unit?

Monday, October 29th, 2012

Packaged heating and air conditioning units are very popular in parts of the United States where it is often warmer. One of the reasons for this is because packaged air systems save space and they are very energy efficient. In this blog post, we’re going to describe the different types of packaged air systems and how they work.

Packaged HVAC

Virtually any kind of heating and air conditioning system can come as a “packaged” system. As the name implies, a packaged air system has all of the parts needed for heating and cooling in one, compact package. For a packaged AC unit, the air filter, coils, compressor and air handler are all in one unit. In the case of a packaged heat pump, all of the component for both heating and cooling would be conveniently tied up in one unit.

Electrical Strip Heat

For some packaged air conditioning systems, they can also heat your home using electrical strip heat. With this system, an electrical strip unit comprised of several coils of wire is placed inside the air handler. In heating mode, the strip produces heat using electrical resistance. The strip heats the air as it is blown across it and warms your home.

Space Benefits

As you might guess, having all of the heating and air conditioning components in one unit would save a lot of space. Packaged units are commonly placed on a flat surface outside or on horizontal roofs. Not only does this save room indoors, but it also keeps the noise level down inside.

Energy Efficiency

Packaged air conditioning and heating systems offer a high SEER and AFUE rating. For some models, a 13 SEER and 80% AFUE rating are achieved.

Maintenance Benefits

With all of your heating and air conditioning systems in one place, it makes maintenance very easy. When you have your packaged HVAC system maintained on a regular basis, your technician only has to go to one place to do all of the work. Regular maintenance can potentially extend the life of your unit and allow it to operate more efficiently.

If you have any questions about packaged air systems or if your interested in having one installed at your home in Scottsdale, then call Cool Touch today. Our trained technicians can talk with you about your home to make sure that a packaged HVAC system is right for you.

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Heating Tip: How to Choose a New Furnace

Monday, October 22nd, 2012

Are you thinking of purchasing a new furnace? Are you not sure what features to look for or how to get the most efficient furnace for your home? Whether you are in the market for a furnace replacement, or you are looking for the most cost-effective way to heat a new home, there are several features to look for to ensure that you get an efficient furnace.

Call the Scottsdale heating experts at Cool Touch if you want to know more about choosing the right furnace for your home. Here are a few things to look for as you start your search.

The first is the annual fuel utilization efficiency (AFUE) rating, or you can simply look for the Energy Star label to know whether you are getting a high-efficiency system. If you aren’t sure how to interpret the AFUE ratings, call a heating contractor with questions. All new furnaces should be rated above 80%, but if you want a high-efficiency furnace, look for ratings above 90%, which means that at least ninety percent of the fuel is being used for actual heat.

New furnaces will also have variable speeds so that the system can run at lower speeds for longer to help maintain comfortable temperatures more efficiently. Look for models that have multiple speeds for the fans. This feature is usually listed as a multi-stage furnace or variable speed fans. These multispeed furnaces are more efficient because the various fan settings use less energy to get the temperatures at the desired setting.

The last thing to consider besides the size and output is the condition of your ductwork and how well you home is insulated and sealed. We can help you determine this and size the furnace according to your square footage, number of windows, etc. If your ductwork needs improvements, this should be taken care of prior to the installation in order to get the most out of your new high-efficiency model.

Feel free to contact Cool Touch to discuss your options with one of our Scottsdale furnace specialists. We can help you select the right furnace for your home, and we’ll make sure that it is installed properly and maintained for years of efficient heat.

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Furnace Tip: Common Furnace Repairs

Monday, October 15th, 2012

With routine maintenance, the furnace in your Sun City home is less likely to need repairs; however, there’s always a chance that something could go wrong, or perhaps your furnace is simply old and has more issues than it did in previous years. In any case, furnace repairs should be handled by a professional who is trained to work with this type of equipment.

Call Cool Touch for all your furnace repair needs. Here are a few reasons your furnace may need repair.

Cracked Heat Exchanger

If you own a gas furnace, always make sure you have a working carbon monoxide detector in your home in case of carbon monoxide intrusion. The heat exchanger is a common cause of this problem. When it is damaged or cracked, the waste fuel can seep into the living spaces. Your heating technician should always check the heat exchanger during any type of service. You can also routinely inspect your heat exchanger if you know where to locate it. Call a professional if you notice any damage, such as large holes, cracks, corrosion, or other issues. Newer furnaces often feature heat exchangers made of stainless steel and other durable materials to prevent this.

Broken Pilot Light

The pilot light on your furnace should always burn blue. If it is burning orange or yellow, you could have an issue. One way to check for other flame issues is to perform a flame test. First, you’ll need to shut down the furnace for about ten minutes or so, and have someone slowly turn up the thermostat as you watch the flame for any changes in color or flickering. If you suspect any issues, call a professional heating contractor. Gas furnaces should be repaired and maintained by a certified technician who is trained to work with gas-burning appliances.

Don’t hesitate to call the Sun City heating experts at Cool Touch if you have any issues or would like to schedule a furnace repair service.

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Air Quality Question: What is Air Purification?

Monday, September 24th, 2012

We get a lot of questions about indoor air quality in Sun City West and what exactly air purifiers do to protect homes and their residents against airborne contaminants. Air purification in its simplest sense is the process of removing unwanted allergens, contaminants and pollutants from your air using a combination of devices such as filters, air cleaners and germicidal lights. Here’s exactly how it works.

Types of Air Cleaners

There are three major types of air cleaners you can have installed in your home (there are some systems that contain all three components for a single air purification solution):

*  Air Filters – Filters are mechanical systems that remove particles depending on the grade and size of the filter. Most homes come with stock MERV 4-6 rated filters. There are models that offer protection as much as twice as efficient as these stock filters and there are also HEPA filters which provide best-in-industry protection against most particles.

*  Air Cleaners – Electronic air cleaners focus on a different kind of contaminant – the smoke and exhaust particles that tend to gather in homes near busy streets or in large cities. They ionize the air and separate such particles out of it to keep it clean.

*  UV Germicidal Lights – UV germicidal lights kill germs like bacteria and viruses as they pass through the ductwork or air handler where the system is installed, reducing the risk of illness in your home.

Using these Air Cleaners Together

By default, your home comes equipped with an air filter that can be easily upgraded for better protection against unwanted particles. However, the best way to ensure your air is truly purified, especially if someone in your family suffers from allergies or asthma, is to have a full air purifier installed that contains all three components above. While not necessary for every home, they do wonders for those in which they are.

If you are interested in learning more about the benefits of having an indoor air quality system in Sun City, contact Cool Touch Air Conditioning, Heating, Plumbing & Electrical today.

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Air Conditioner Tip: Signs of an AC Fan Motor Problem

Monday, September 17th, 2012

Should your air conditioner suffer from a problem with its fan motor, there are a number of signs you can look for that will signal it is time to call an air conditioning professional to inspect and repair the problem. Here are three such problems and what you should do about them.

Fan Shuts Off

If your fan turns off before the cycle is fully completed, there may be an electrical issue that keeps it from continuing. Bad wiring, a short out in the motor itself or an issue with the circuit breaker or fuse may cause this problem, and it should be inspected by a professional right away. In many cases a single part can be replaced to repair the problem.

No Air Flow

If your fan is on but is not actually circulating air, either because it is not only high enough or because of another issue, it can be due to a couple possible problems. It may be worn to the point that the fan itself needs to be replaced or it may be that the motor is dying – a natural problem late in its life cycle. Other possible issues include loose screws or wiring or an actual obstruction in the fan assembly.


If the fan motor is making a lot of noise, most likely it is because of a loose part clanging against the body of the fan motor when it is running. If this is the case, you can look for such a loose part, though because this repair often requires opening the cover to the fan motor, it is recommended that you call a professional for any such inspections.

Whatever your issues, it is important that you call a Phoenix air conditioning professional to repair the problem. Fan motor problems are often electrical and it can be dangerous to work on them without specific expertise working on electrical systems.

For air conditioning repair in the Phoenix area, you can count on Cool Touch for quality service.

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Air Conditioning Guide: Common Reasons Your AC Freezes

Monday, September 10th, 2012

Air conditioning has changed our lifestyle a lot in Phoenix. It lets us stay comfortable indoors, while doing anything from working to sleeping. However, there is nothing worse than your Phoenix air conditioner freezing up on a hot day. Many common problems can cause your air conditioner to freeze.

  • Lack of Sufficient Air Flow

If the air filters in your air conditioner get clogged, collapsed or obstructed or you have undersized air ducts, the air flow from the air conditioner will be restricted, causing the system to freeze. Dirt build-up on the evaporator coil and humidity in the air collected on the coil causing ice build-ups can also restrict air flow.

  • Problems in the Refrigerant

Your air conditioner may end up freezing, if the amount of refrigerant in it is not balanced. If there is very little refrigerant in the coil, it will be extremely difficult for it to absorb heat. This can cause the air conditioner to freeze.

Air conditioners use refrigerant to cool the air that circulates through their system. If the refrigerant level becomes very low, the air conditioner will need to work overtime to circulate cool air. This can cause your AC to freeze. If you suspect that your AC has a low level of refrigerant, it is advisable to get the help of a licensed Phoenix AC professional immediately. Refilling the refrigerant can help you fix this problem. However, it is not advisable to attempt to refill your system on your own, as should be handled only by licensed technicians.

  • Outside Temperature

If there is extreme change in the outdoor temperature within a short period of time, there’s a good chance your air conditioner will freeze up. This problem can be prevented, however, by turning off your AC when the outdoor temperature drops significantly.

A frozen air conditioner causes cooling problems. Regardless of the reason that your Phoenix air conditioning system developed this problem, it is worth getting the help of a certified professional to fix it. This not only helps you restore a comfortable environment in your home, but it will also save you a lot of money in energy bills.  For any AC repair in the Phoenix area, give Cool Touch a call!

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Air Conditioning Guide: Programmable Thermostats and Your AC

Tuesday, September 4th, 2012

Programmable thermostats offer many advantages over traditional mechanical thermostats that measure the temperature in your home with expanding and contracting metal coils. While the latter is perfectly accurate most of the time, it requires that your entire Phoenix air conditioning system turn on at the same time and remain on, even if you are not home. A digital thermostat, however, can be programmed to turn on under certain circumstances and be put on a timer for when you are not home.

What this means for your cooling system is that you can set you thermostat to turn on and off for different parts of your home based on when you will be there and when the temperature will get high enough to warrant it.

For example, if you are away from the house every day between 7:30am and 6pm, you can set your programmable thermostat to 85 degrees during those hours when you are away. This will save you money on your cooling bill while ensuring the home doesn’t get so hot that it is dangerous or uncomfortable for pets or plants. The programmable thermostat can then be set to turn on 30 minutes or so before you return home so that it is cool in the house by the time you arrive at 6pm.

This system works in a number of ways. Some thermostats are available with 7 day programming while others offer 5+1+1 programming, allowing you to set different temperatures for weekdays and each day of the weekend. Certain models will even integrate with whole-house control systems so you can turn the thermostat on and off with a computer remotely – setting a number of carefully controlled variables for when it will be on and off.

Whatever you decide to do with your thermostat, know that having a programmable system offers many benefits to you as a homeowner, not only in terms of comfort but also in how much you spend each summer on your cooling bill. For more tip on how to use your Phoenix air conditioning system effectively, give Cool Touch a call!

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