Cool Touch Air Conditioning and Heating Blog: Posts Tagged ‘heating repair phoenix’

Sweet 16 – The last A/C you’ll ever need!

Thursday, March 3rd, 2016

Sweet 16 Winter Savings Promotion – The Last Air Conditioner You’ll Ever Need!


Winter Savings Sweet 16 Deal at Cool Touch HVACPurchase a 16 SEER Total Comfort System with a variable speed furnace – or Variable Speed Air Handler.  This system carries a lifetime unit replacement guarantee and qualifies for up to a $300 utility rebate.  Have it installed by March 30, 2016 to receive an installed price that is absolutely ironclad guaranteed to be the best value at the lowest cost you can get in the Central Arizona in that time period.

At a 20% discount from our normal price. Normally $9,850 we will discount 20% to $7,880 PLUS a $200 Cash Rebate and $300 from our utility so $7,380 installed after rebates.  16 SEER package unit is $6,728 after 15% Discount & Rebates  (3 ton/80,000 BTU, same discounts and rebates apply to all tonnages. Plus tax).

Here’s how we make the offer even sweeter….

This system comes with a 16 years parts and labor warranty for service and repairs. That’s right – 16 full years of no worries, in writing 10 Year Parts and 16 Year Labor Warranty on Package Equipment.  No one offers this — no one!

You will also receive a 3 Year Maintenance Agreement and we will add one High Tech Honeywell Vision Pro 8000 Touch Stat Thermostat.Amana Equipment

ON TOP OF ALL THAT – Cool Touch Ironclad Peace of Mind Guarantees:

  • 2 Year Money Back No Questions Asked Test Drive Guarantee
  • Best Value at the Lowest Cost in Writing Guarantee
  • 2 Year Hotel Guarantee
  • Both the A/C and Furnace come with a LIFETIME UNIT REPLACEMENT guarantee should a compressor or heat exchanger fail you get a brand new unit (On Split Systems, 99 Year Compressor Warranty on Package Equipment).



Cool Touch Logo Contact Cool Touch today!  ON CALL 24 HOURS (623) 584-3761

Cool Touch is a family–owned, Phoenix area business established in 2002. The owners, Chris & Charmaine Funk, have over 20 years of experience in the air conditioning, heating, plumbing and electrical industry.  We install American Standard, Goodman, and Amana equipment, but we service almost all other makes and models. We also offer service agreements for preventative air conditioning and heating maintenance. Cool Touch installs and repairs air conditioning and heating systems throughout the greater Phoenix and surrounding cities. Our air conditioning and heating technicians are highly skilled and provide exceptional customer service to both our residential and commercial clients. The team at Cool Touch has a combined 50 years of experience in the Arizona heating and cooling, plumbing and electrical industry. To learn more about us CLICK HERE TO VISIT OUR WEBSITE.

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Trusting Your A/C & Heating Contractor is Important

Wednesday, May 14th, 2014

We’ve all heard the stories about home owners and commercial businesses getting ripped off by their local HVAC contractor. Too many times people have called upon A/C and heating companies to come to their home or business for what they thought would be a simple tune up only to be taken for hundreds, sometimes even thousands of dollars. We’ve even heard of a homeowner who’s issue had to do with a simple adjustment to their thermostat, however, the HVAC company they called told them they needed a whole new cooling system which ended up costing them a few thousand. Ridiculous!!

Cool Touch A/C & HeatingCool Touch Air Conditioning and Heating is proud to state that we have a perfect rating with the Phoenix Better Business Bureau. We also have an outstanding reputation on the social website Yelp. Our technicians are professionally trained and certified and offer the best customer service you will find around Phoenix and the east and west valleys. If a customer doesn’t need an expensive part, repair or system replacement, our techs will be the first to tell them. We’re not in the business of increasing profits through lies. Cool Touch is in the business of gaining our customers trust so they become a customer for life.

In order to prevent getting ripped off by a dishonest air conditioning & heating company in Phoenix, please follow the list of tips below.

How to Find a Credible Air Conditioning & Heating Company:

— Find out about license and insurance requirements for contractors in your state. And before you call a contractor, know the model of your current system and its maintenance history. Also make note of any uncomfortable rooms. This will help potential contractors better understand your heating needs.

– Ask for referrals — Ask friends, neighbors, and co-workers for contractor referrals. You can also contact local trade organizations for names of members in your area.

– Check your local Better Business Bureau and popular local business social websites (Yelp, Magic Yellow, Brown Book, Angies List, Google Plus, etc)

– Call references — Ask contractors for customer references and call them. Ask about the contractor’s installation or service performance, and if the job was completed on time and within budget.

– Find special offers — A heating and cooling system is one of the largest purchases you’ll make as a homeowner. Keep your costs down by checking around for available rebates on energy-efficient ENERGY STAR qualified heating and cooling equipment. Begin your search at

– Look for ENERGY STAR — ENERGY STAR qualified products meet strict energy efficiency guidelines set by the U.S. Environmental Protection Agency and offer significant long-term energy savings. Contractors should be able to show you calculations of savings for ENERGY STAR heating and cooling equipment.

– Expect a home evaluation — The contractor should spend significant time inspecting your current system and home to assess your needs. A bigger system isn’t always better; a contractor should size the heating and cooling system based on the size of your house, level of insulation, and windows. A good contractor will inspect your duct system (if applicable) for air leaks and insulation and measure airflow to make sure it meets manufacturers specifications.

– Get written, itemized estimates — When comparing contractors’ proposals (bids), be sure to compare cost, energy efficiency and warranties. A lowest price may not be the best deal if it’s not the most efficient because your energy costs will be higher.

– Get it in ink — Sign a written proposal with a contractor before work gets started. It’ll protect you by specifying project costs, model numbers, job schedule and warranty information.

– Pass it on — Tell friends and family about ENERGY STAR. Almost one-quarter of households knowingly purchased at least one qualified product last year, and 71% of those consumers say they would recommend ENERGY STAR to a friend. Spread the word, and we can all make a big difference.

– Don’t Assume The Lowest Price Company Is The One You Should Hire. While price matters, don’t let the initial price be the only consideration when choosing a heating and cooling contractor. As with most things in life, price is usually an indication of quality. And high quality is essential for a new heating and cooling system. The long term costs to own it usually far exceed the initial cost to buy it. Another concern is that the low price you see advertised or are quoted may not be the price you end up paying. Some contractors offer an unrealistically low price to get the job and then pressure you into paying a lot more after starting.

If you want to get the best value for your money, solve existing discomfort or dust problems, fix repairs and prevent them, or end up with a new comfort system you’ll be proud to own and enjoy for many years to come, take the time to identify one of the few contractors who can really put your new system in right. This is a unique opportunity. Don’t waste it.air-conditioning by Cool Touch

And always remember Cool Touch is one of the highest rated HVAC contractors in Phoenix AZ. We have a solid reputation and our customers always do repeat business with us. If you have any questions please visit our website

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How Dirty Ducts Affect Your Homes Air Quality

Saturday, February 15th, 2014

Modern gas furnaces depend on a system of ducts to distribute hot air throughout your home. Over time, dust and debris can easily build up inside those ducts. We live in a very dusty part of the country here in Phoenix, and over time that can create severe problems with the quality of your indoor air.  Dirty ducts can affect your furnace’s ability to heat the household, making it work harder to do its job.   If you need duct cleaning in Phoenix, Peoria, Glendale, Goodyear, Tempe, Chandler or Scottsdale, give Cool Touch a call today.

dirty air ducts

dirty air ducts

First, air flow through the ducts can be restricted if the build-up gets high enough. Reduced air flow means that the heated air isn’t circulated through your home as quickly as it could be, slowing the heating process and forcing your system to work harder to get to the temperatures you need it to be. That means higher monthly heating bills as well as increased wear and tear on the components.

Dirty air ducts can also lead to clogged air filters, which can cause your heating system to heat less effectively. Really dirty filters can restrict air flow so much your furnace will shut down to prevent overheating! If you have to change your furnace filters often because they keep getting clogged, its a good sign you need your ducts cleaned.

Furthermore, dust and dirt can lead to poor air quality. This can worsen allergies and increase irritation to the nose and throat, which you certainly don’t want to have to make any unnecessary trips to the doctors.

before and after air duct cleaning

before and after air duct cleaning

The good news is that you don’t have to live with the problem. Once you know how dirty ducts affect your home’s heating, you can take steps to correct it. Here in Phoenix and the West & East valley, duct cleaning services are provided by the professionals at Cool Touch A/C and Heating. We’ll get the dust out of your duct system and set up a maintenance schedule to help keep your heating system free of dust going forward. Pick up the phone and give us a call today to make an appointment. You’ll be glad you did! 623-584-3762

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Poorly Sized Ducts Can Lead to Heating Repair

Saturday, December 28th, 2013

You probably haven’t considered how important your ductwork is for your heating system. If it’s a gas furnace or a heat pump the reason people often forget about ductwork is because most of the ducts remain out of sight, hidden in walls, floors, ceilings, and rooms you rarely go in.  Ductwork that suffers from leaks, bad connections, or poor construction, can have a large negative impact on your heater, possibly leading to it requiring repair.

Another problem with ductwork that can affect your heater is improper sizing. If the installers who put in your ducts in the first place picked the wrong size, too large or too small, your heater will struggle. Here are some of the heating repairs that we often encounter because of poorly sized ductwork.

If your ducts are too large, you’ll probably notice the issue right away, because the system will make noise from the restriction on the air flow. The reduced air flow from the constriction will build up pressure inside the ductwork.

If the ducts are too large for your heating system, they will cause low airflow, and this will result in uneven heating throughout your home, since the air will not reach all the vents.

Recent studies have shown that improper ductwork design can cause as much as a 60% loss in heating efficiency. This is not only bad news for your pocketbook, it’s also bad news for your heater, which will struggle to reach the temperature set for it and begin to degrade and age rapidly. This means more repairs to things such as motors, fan belts, and compressors. And it can also end up with a need for an early retirement for your heater and the expense of purchasing a new one.

You should never let any heating repair go without proper attention. Cool Touch knows both your heater and your duct work. Our professionally trained staff can provide repairs for your heating system and the correct cleaning and sealing services to take care of your ducts. Give us a call for your heating repair, serving Phoenix and the entire valley. Let us take a look at your ductwork so we can advise you on what you should do. You can reach us at 623-584-3762


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Capitalize on the Efficiency of Your Home’s Energy

Monday, December 16th, 2013

Imagine your home as a giant storage space with connected ducts, which are highly effective tools for accomplishing consistent energy efficiency.  Just as a business is only as strong as their employees, no overall energy system is more efficient than its most inefficient component.

Your home comfort system comprises about half of the full amount of your total residential energy usage.  It’s only logical and quite obvious that maximizing energy efficiency must also begin at the biggest source of waste – HVAC.

Below is a basic overview of the best ways to harmonize all systems in order to optimize overall energy efficiency.

Peak energy efficiency cannot possibly exist where inner air constantly seeps outside.  As long as warm air can escape during colder weather and enter throughout sizzling summers, your heating/air conditioning equipment must work overtime to compensate in order to maintain programmed interior temperatures.

Take a long stroll through the inside and outside of your house at least once a year to look for potentially air leaks, such as:

– Worn/damaged weather stripping around windows and door casings

–  Gaps between windows and/or doors and surrounding framework

– Cracking or gaps between exterior siding and underlying foundation

– Open spaces around holes bored into walls to provide entry points for pipes or wiring

Replace  Insulation

Insulation is designed to decrease heat entrapped within interior wall spaces.  Verify whether existing insulation complies with current Zone 1 and Zone 2 R-value specifications.  Start in the attic and work your way down into smaller areas and exterior wall insulation.

Duct Work

Schedule a professional duct inspection to ensure sufficient insulation, sealing, and absence of any blockage in your duct work. Cool Touch specializes in duct testing and will run a thorough test to determine where leaks and blocks may be coming from.

HVAC Machinery

If your HVAC system was installed more than fifteen years ago or requires excessive repair, consider replacing it.  Consider switching to an energy star unit and are easily identifiable by a bright yellow sticker on the side.  A large black number printed on its surface reveals the relative energy efficiency of the equipment it is attached to.   That number is far more important than the digits displayed on the price tag.

Cool Touch has been serving the valley for almost 10 years. We have a very strong reputation and have a team of professional technicians that will assist with any heating or cooling issue. Call us today to schedule an appointment 623-584-3762

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Top Tips to Use When Looking for a New Heater

Saturday, November 23rd, 2013

Installing a new heating system can cost anywhere between $1,000 and $3,500, depending upon the complexity of your specific installation. High efficiency models might cost an additional $500 to $1,000 for the added efficiency. If your family has high annual heating bills, a higher efficiency system is going to make more economic sense than it would for a family that has very small heating bills. So when determining what type of furnace to buy, take into account what you are spending on your annual energy bills. If you are going to be in your home for a period of time that would justify these additional expenses, it makes sense to install the highest efficiency heating system that you could afford.

A new heater is a significant investment, and if you make the decision to put one in, you need to do so only after careful consideration. This means more than just deciding your old heater isn’t good enough. It means knowing exactly what you want in a new heater and ensuring that you find the make and model with those qualities.

The Top Three Tips to Look for in a New Heater

1. Size. Furnaces should be neither too small nor too large, but just right. You need a heater that creates 50 BTUs (British thermal units) of heat for every square foot of your home, modified for such factors as sunlight exposure and insulation.

2. Efficiency rating. Furnaces are rated in AFUE (annual fuel utilization efficiency), listed as a percentage. The higher the percentage, the more effectively the furnace does its job.  The highest rated furnaces earn an EnergyStar sticker, denoting their status as particularly efficient units.

3. Type of system. Most people think of traditional gas furnaces when they think of heaters, and those models do the job very well. You might want to consider alternate models, such as heat pumps (which combine the features of a heater and an air conditioner). Both are extremely effective in places with mild winters like ours in Phoenix.

Tips to Determine the Size of Furnace You Should Buy

1. The size and configuration of your house

2. The levels of insulation in your walls, ceilings, 2nd floors

3. The number and type of windows in your home

4. The orientation of your home to the sun

5. The size and configuration of your house

For more things to look for in a new heater, or to talk to someone about installing a new heater, contact Cool Touch Air Conditioning & Heating for help. We serve all of Phoenix,AZ, heating installation is our specialty, and we dedicate ourselves to doing the job right every time. Pick up the phone and give us a call today 623-584-3762 or visit us here!


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When to Replace Your Furnace

Tuesday, October 29th, 2013

Buying a new furnace can cost a lot of money! Purchasing a high-efficiency model can run a homeowner a lot more. If your existing unit is starting to show signs of giving out, or if it is costing you a fortune in heating bills each month, a replacement may be your best bet.

Keep in mind that many new furnaces qualify for tax credits, particularly if they are ENERGY STAR rated. Installing an energy-efficient heating system in your home can save you a lot of money, so it would be in your best interest to replace it if you are financially able to. Unfortunately, sometimes a broken furnace is an unexpected circumstance so be sure to contact a professional HVAC contractor that offers a financing plan. Most companies will work with the monthly payments to find an option that works best for you.

Is it Time to Replace Your Furnace?

  • You will need to replace your furnace if the repair cost exceeds the replacement cost
  • If an inspector has deemed the device in violation of safety codes, you will have no choice but to buy a new unit
  • If your existing furnace is costing too much money to run each month, a replacement should be in order
  • high heating bills are often the result of poor furnace efficiency


In a nutshell, there are three factors that will determine whether you need to replace your home’s existing furnace.

1. If the unit has incurred significant mechanical damage and you are faced with a lofty repair bill, buying a new furnace may be the cheaper option. A reputable HVAC contractor will recommend the best option in this regard.

2. If your furnace is leaking gas, it poses serious safety hazards. As such, it may be condemned by an inspector and red flagged for removal. Failing to comply with these ordinances can lead to hefty fines.

3. Lastly, your furnace may just be an energy hog. A newer energy-efficient model can drastically lower your monthly heating bill, so this is definitely worth considering!

If you feel your furnace may be on it’s last legs please give Cool Touch a call. One of our experienced technicians will be happy to assist you and answer all of your questions and concerns. 623-584-3762

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Tips to Use When Fixing Your Household Heating System

Saturday, October 19th, 2013

When a homeowners heating system breaks down it can make the inside temperatures drop to almost fifty degrees. You’ll feel like you’re visiting the North Pole during the coldest parts of winter and your family will be huddled up like little polar bear cubs. For those of us living in Phoenix, AZ, fifty degrees is really cold! Most of us will be searching our homes for extra blankets and other sources of heat to warm our toes back up from the chill.

Here are some easy heating repair tips that can quickly get your home warm again. Although some of these tips may seem obvious, they’re common sense things to check before having to make a service call to your Phoenix heating repair specialist.


The first thing you should check is the thermostat. Checking the thermostat is the first thing a professional service technician is trained to do and so should you. Make sure the thermostat is set heat mode and that the temperature set-point is above the inside temperature.

Air Filter

After checking the thermostat you should inspect the condition of the air filter. A professional service technician would likely check the air filter after inspecting the thermostat. If the air filter is dirty then replace it and check if the heating capacity has been restored to a comfortable level.

Visual Inspection

Next, perform a visual inspection of the heating system. If you notice anything out of the ordinary be sure to report your findings to a local heating professional for advice. It’s important not to touch any of the internal components, just look and listen.

Breaker Panel

The breaker panel has a breaker that turns power on and off to your furnace or air handling unit. If the breaker is off or tripped, it will need to be reset. The breaker should be marked to indicate the appliance in which it controls.


Diffusers are commonly know as registers or vents. The vents are adjustable to open, closed or in-between. The diffusers should always be in the open position. Closing the diffuser to stop airflow creates greater resistance on the blower motor and can have an adverse effect on your heating system.

If you still feel that something may be wrong with your heating system please call Cool Touch at 623-584-3762. One of our experienced technicians will be happy to take a look and help restore your home with heat.



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Clean Out Household Duct Contaminants

Sunday, October 6th, 2013

Air moves from your central HVAC unit through the ducts into the rest of your house, exiting through the vents and warming or cooling your home in the process. In a perfect world, that wouldn’t be affected by anything else. Sadly, we don’t live in a perfect world. Leaks and contaminants spring up, reducing your system’s efficiency and lowering the quality of air in the process. You can address these problems with professional duct cleaning. Cool Touch has qualified technicians that can perform such operations, but it helps if you know what common duct contaminants to look for, and how they might affect your ducts’ ability to function.

  • Dust. The bulk of duct contaminants is dust, which gathers as air moves through the ducts. Over time, it builds up: passing into your home whenever you turn on your HVAC unit and lowering the quality of your air in the process. Dust can come from any number of places, and might include pet dander, tracked-in dirt and dust from your HVAC unit in particular. In Arizona, the sand and dust of the desert are a constant presence, and will invariably find their way into your ducts by hook or by crook.
  • Pollen. We don’t have as much of a problem with pollen here in Arizona as other parts of the country do, but local gardens can still produce pollen, and similar allergens can be found in duct systems as well. Check the conditions in your local neighborhood if this is a concern, and note the kinds or plants or trees likely to product airborne allergens.
  • Insect droppings. Bugs often thrive in out-of-the-way places in your homes, which includes the duct work. Over time, droppings from roaches, dust mites and other pests can accumulate in your ducts, then move through your household when the air blows.

Regardless of the source of contaminant, the Phoenix duct cleaning experts at Cool Touch can get rid of it with a solid cleaning. Once you know the common duct contaminants to look for, give us a call and let us get rid of them for you properly.

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Dealing with Defrost Issues in Phoenix AZ

Tuesday, February 26th, 2013

In Phoenix AZ, if temps drop below 41 degrees, it’s not unusual for a heat pump to obtain ice buildup and need to be defrosted. Below is a list of what you can expect to see or hear if you’re needing to defrost your system:


1) An odd swishing sound when the system goes in and out of the defrost cycle.

2) Compressor can sound much louder than usual. The outdoor motor will shut off during the defrost cycle. As the outdoor unit defrosts, you may see steam from the unit. Don’t be alarmed by some water getting onto your roof as this is usually distilled an will not harm it.


1) During the defrost cycle, don’t turn off the thermostat. This can delay the defrost cycle. Your thermostat may drop a few degrees depending on the length of the defrost cycle, which is normal. After your system has gone thru a defrost cycle, it will return to normal heating.

Heat pumps are great at maintaining a temperature but will not raise temperatures in the house as rapidly as a gas or electric furnace.

During the cold winter nights and mornings it is best to keep your thermostat between 69 degrees and 72 degrees.

If you should hear or see anything out of the normal with your system during Phoenix’s cold temperatures, call our professionals at Cool Touch and we will help you determine the best course of action.

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