Cool Touch Blog: Posts Tagged ‘Air Conditioning Repair’

Yes, Now is a Good Time for AC Maintenance!

Monday, April 1st, 2019

For many residents across the nation, they’re gradually using their heaters less, they’re venturing outdoors without a jacket, and they’re ac-maintenance-techniciansbeginning to think fondly of the coming warm weather.

Here in Arizona, we’re already experiencing some moderate heat that other states would consider a “sweltering summer day.”

That being said, there are much hotter days ahead of us. Now is going to be the best possible time to get your air conditioning maintenance done and out of the way so that you can go into summer with full confidence in your air conditioner. And not just for your sake, either—your AC will thank you for it.

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Why Is My Air Conditioner Frozen?

Monday, August 20th, 2018

frozen-pipeLet’s say one day your air conditioner doesn’t seem to be blowing cool air into your home. It certainly sounds like its working, but your home is still hot. You open the indoor AC unit’s cabinet to see if you can spot any problems. What you find is a steel block and copper tubes caked in frost.

The air conditioner makes cold air, so logically, a little ice on the components isn’t a big deal, right? Unfortunately, this is where some AC owners go wrong. A frozen air conditioner is not something to be happy about, but we’ll help you figure out where things went wrong.

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Watch Out for Short Cycling in Your Air Conditioner

Monday, April 30th, 2018

short-cycling-ACSpring is here, and summer won’t be far behind. Here in the Phoenix area, that means triple-digit temperatures and homes in desperate need of cooling. Your air conditioner will be called upon to work for days on end to keep the heat from creeping into your home.

In light of that, now is the time to pay close attention to the way your air conditioner runs, and to call for a repair service in the event you spot anything out of the ordinary. Generally speaking, anything out of the ordinary should be cause for concern, but in particular, watch for the appearance of short cycling: turning on and off again far more frequently than it should. It doesn’t sound like a huge issue, but in fact, it can be devastating.

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3 Ways to Lower those AC Bills This Summer

Monday, April 2nd, 2018

air-conditioning-systemSummer will be here soon, and hot weather seems to come earlier and earlier every year. Your air conditioner is more than just a luxury in these cases, and you’re going to need it to perform reliably every day without fail in order to keep your home cool and comfortable.

That means you’re very likely going to pay more for your air conditioning bills than you would during cooler parts of the year. Some of that is inevitable and unavoidable. You’re running your system for longer periods of time by necessity in the summer, and that’s going to cause your bills to spike. But just because you’re paying more doesn’t mean you should pay more than is absolutely necessary.

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Sweet 16 – The last A/C you’ll ever need!

Thursday, March 3rd, 2016

Sweet 16 Winter Savings Promotion – The Last Air Conditioner You’ll Ever Need!

 

Winter Savings Sweet 16 Deal at Cool Touch HVACPurchase a 16 SEER Total Comfort System with a variable speed furnace – or Variable Speed Air Handler.  This system carries a lifetime unit replacement guarantee and qualifies for up to a $300 utility rebate.  Have it installed by March 30, 2016 to receive an installed price that is absolutely ironclad guaranteed to be the best value at the lowest cost you can get in the Central Arizona in that time period.

At a 20% discount from our normal price. Normally $9,850 we will discount 20% to $7,880 PLUS a $200 Cash Rebate and $300 from our utility so $7,380 installed after rebates.  16 SEER package unit is $6,728 after 15% Discount & Rebates  (3 ton/80,000 BTU, same discounts and rebates apply to all tonnages. Plus tax).

Here’s how we make the offer even sweeter….

This system comes with a 16 years parts and labor warranty for service and repairs. That’s right – 16 full years of no worries, in writing 10 Year Parts and 16 Year Labor Warranty on Package Equipment.  No one offers this — no one!

You will also receive a 3 Year Maintenance Agreement and we will add one High Tech Honeywell Vision Pro 8000 Touch Stat Thermostat.Amana Equipment

ON TOP OF ALL THAT – Cool Touch Ironclad Peace of Mind Guarantees:

  • 2 Year Money Back No Questions Asked Test Drive Guarantee
  • Best Value at the Lowest Cost in Writing Guarantee
  • 2 Year Hotel Guarantee
  • Both the A/C and Furnace come with a LIFETIME UNIT REPLACEMENT guarantee should a compressor or heat exchanger fail you get a brand new unit (On Split Systems, 99 Year Compressor Warranty on Package Equipment).

HURRY! OFFER EXPIRES 3/30/16

 

Cool Touch Logo Contact Cool Touch today!  ON CALL 24 HOURS (623) 584-3761

Cool Touch is a family–owned, Phoenix area business established in 2002. The owners, Chris & Charmaine Funk, have over 20 years of experience in the air conditioning, heating, plumbing and electrical industry.  We install American Standard, Goodman, and Amana equipment, but we service almost all other makes and models. We also offer service agreements for preventative air conditioning and heating maintenance. Cool Touch installs and repairs air conditioning and heating systems throughout the greater Phoenix and surrounding cities. Our air conditioning and heating technicians are highly skilled and provide exceptional customer service to both our residential and commercial clients. The team at Cool Touch has a combined 50 years of experience in the Arizona heating and cooling, plumbing and electrical industry. To learn more about us CLICK HERE TO VISIT OUR WEBSITE.

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Air Duct Leaks – Is It Happening In Your Home?

Wednesday, February 10th, 2016

AIR DUCT LEAKS – HOW A LEAKY DUCT SYSTEM AFFECTS YOUR HOME AND UNIT

    Air leakage in your duct system can have a poor effect on your heating or cooling unit, reducing the efficiency, lifespan, and performance of the system.  Air duct leaks can increase your energy bills, create excessive dust, and cause poor indoor air quality.

    In order to fully understand how air duct leaks and a leaky duct system can affect your unit, it is important to know how the duct system works in conjunction with the unit to heat or cool your home.  We will use the example of cooling your home, rather than heating, because we have such harsh summers it helps put things into perspective.  When you turn on your A/C at the thermostat during the summer, the unit turns on and a motor turns a fan to suck air through the “return” ductwork to the inside of your unit.  The air from inside your home is sucked in through that “return” duct and passes over a filter to catch dust particles. The air is then blown over a coil that is made of copper and aluminum, and looks similar to a giant radiator.  That coil has refrigerant inside of it that cools the coil ice cold in the summer.  The air gets sucked through that coil and cooled down.  After the air gets sucked through the coil and is cold, it gets pushed out the other side of your unit into the “supply” ductwork.  The ductwork is either made of metal tubes or rectangular boxes that are connected together in sections, or it can be flex tubes that are like a giant slinky wrapped in insulation, or sometimes a combination of both.  The air travels through the “supply” ductwork and is spit out of all the different registers in your home.  

    You also have a “return” duct that connects to a filter box and grill.  Some homes have multiple return ducts, each connecting to a box with a filter grill.  In many cases, those “return” boxes are leaking at the seams and at the main collar connection where the ductwork is attached to the box.  The return ducts may also be leaking at various connections in the ductwork, and at the main connection at the unit.  The unit should pull air from the inside of your home over the filter to remove particles, and blow it over the coil to be cooled and distributed throughout the home.  If the return ducts have leakage it causes some of the air to bypass the filter.  That means that the unit is sucking in some air from your home and the filter is catching the particles, and some of the air is sucking in through all of the seams, gaps, and holes in the “return” ducts from the attic.  That attic air is full of dust and debris, as well as fiberglass insulation that you don’t want to breathe.  Also, the attic air is usually between 120-170 degrees in the summer, much hotter than the 75-85 degree air inside your home.  So the unit has to work much harder to cool down 120-170 degree air, rather than 75-85 degree air.  That reduces the lifespan of the system and increases your energy bills.  The system is also affected by the particles that bypassed the filter.  You don’t want to breathe the attic air full of dust and fiberglass, but it also hurts the unit.  The air from the attic gets blown over the coil to be cooled, and that causes the coil to sweat condensation.  Some of the dust and fiberglass particles from the attic air end up sticking to the wet coil, and it creates build up, sort of like a lint trap in a dryer.  Most manufacturers recommend that you clean the indoor coil every 2-3 years, and APS and Energy Star recommend cleaning it every 2-4 years, but with leakage, it needs to be cleaned more often.  Cleaning the coil is difficult and costly, so sealing the ductwork will help keep that coil cleaner.  When the coil gets residue and build up, it causes the motor to run harder in order to suck the air through that coil because it’s impacted with debris so the airflow is restricted.  When the motor runs harder, the amp draw increases, and so does your energy bill, not to mention the fact that it reduces the lifespan of the motor.  The dust and fiberglass particles that make it through the coil are pushed through the “supply” ducts and distributed in the air throughout your home.  Those particles also build up in both your “return” and “supply” ducts as well.  So if you have leakage in your “return” ductwork, it creates poor indoor air quality, an increase in dust throughout the home, an increase in your utility bills, and it reduces the efficiency and lifespan of the unit.

    There can also be leakage from the “supply” ductwork.  The leaks are usually also found at connections, as well as the seams and gaps inside the trunkline, distribution boxes, or the “supply” boxes that have the registers attached to them.  So after the air is sucked through the unit and cooled from the coil, it travels into the supply ductwork and some air just blows into the attic.  So besides cooling down your home, you’re also cooling down your attic, which is a waste of money.  

    The other issue is that the leakage from the supply ductwork will cause a vacuum effect on the home.  A five ton unit is made to suck in 2,000 cfm of air through the filter, and spit out 2,000 cfm through the registers.  So if that five ton system has 10% air leakage from the “supply” ducts, it’s sucking in 2,000 cfm, but it’s only blowing about 1,800 cfm into the home, and 200 cfm into the attic.  The unit still needs to suck in 2,000 cfm, and since it can’t get all of the air back that it spit out because 200 cfm went in the attic, it causes a vacuum in the home.  That vacuum pulls in warm outside air from doors and windows, and it also pulls in dusty and polluted air from behind electrical outlets and switches, as well as from any gaps at plumbing penetrations, light fixtures, ceiling fans, recessed can lights, and so on.  So once again, the leakage is affecting your indoor air quality.

HOW DO YOU REPAIR A LEAKY DUCT SYSTEM?

    Sealing air duct leaks in your duct system is usually an all day job, and in some cases it may take 2 or 3 days.  The total cost to make the necessary repairs depends on the size of the home, the type of ductwork used in the system, the amount of air leakage detected during the negative pressure test, and the overall condition of the duct system.  The cost can be as little as a few hundred dollars, or as high as several thousand dollars.  The good news is that both APS and SRP offer rebates to homeowners who have their duct system properly sealed by a certified contractor.  APS will refund up to $325.00 towards repairs and SRP will refund up to $400.00 towards repairs.  In many cases, customers who seal their duct system see a reduction in their utility bills and a return in their investment in just a few years.  Our home comfort specialists seal all of the supply and return ductwork in the attic at all seams, connections, and collars using a high temperature fiberglass reinforced elastomeric sealer.  We also seal any distribution boxes and trunklines at seams, collars, and end caps using the same sealer.  Our specialists then remove all supply registers and seal the ductwork from the inside at seams, joints, collars, and connections with a high temperature fiberglass reinforced elastomeric sealer.  Then we fill up any gaps in the drywall behind the registers using a silicone latex caulk, and reattach the registers.  They also seal inside all return boxes at seams and collars with the sealer, and fill up the gaps in drywall around the filter grills using a silicone latex caulk.  Some circumstances require additional sealing.  Duct systems that use return air platforms may require plating off areas using duct board or sheet metal and sealing over the plates.  Systems with fresh air return ductwork also usually require plating off areas and sealing over the capped section with sealer.  Sometimes leaks in the duct system are located at torn or deteriorated flex duct runs, or damaged hard duct runs or distribution boxes that cannot be properly sealed.  In those cases we replace or repair the ductwork as needed, and proceed with sealing the ductwork after making the repairs.

    Some homeowners have conditioned air loss from the shell of the home, referred to as the home envelope.  In some cases, customers request that Cool Touch make the necessary repairs to reduce the conditioned air loss as well as seal the duct system.  Our specialist can explain the benefits of sealing the home envelope after performing the negative pressure test, and inform you of the priority of the repairs, depending on the issues (allergies, asthma, COPD, dust, warm or cold rooms, energy consumption, etc.) each customer is concerned about the most.  There are a variety of repairs that can be made to the home to help reduce conditioned air loss, ranging from replacing leaky can lights with air tight can lights and sealing around plumbing pipe penetrations and installing weather stripping around door frames, to sealing inside electrical outlets and switches and sealing around speakers, sky lights, and light fixtures.  In some circumstances Cool Touch is unable to repair the issues we locate, such as replacing a leaky window.  In those cases, our specialist will inform you of the problem, and recommend a company that can perform the repairs.

    Once we have completed all of the necessary repairs to all of the leaky ductwork and conditioned air loss that we detected in your home, we perform the air duct leak test again to ensure that the duct system is properly sealed.  We guarantee that you will have a 60% or more improvement in air loss from the duct system after we have completed the sealing, and in many cases we have made a 70%, 80%, or even 90% improvement in the leakage.  We use high quality products when sealing your duct system, so the seal should last decades, and you will most likely never need to seal your ductwork again in the future.

FIND OUT IF YOUR HOME HAS AIR DUCT LEAKS – Contact Cool Touch today!  ON CALL 24 HOURS (623) 584-3761

Cool Touch LogoCool Touch is a family–owned, Phoenix area business established in 2002. The owners, Chris & Charmaine Funk, have over 20 years of experience in the air conditioning, heating, plumbing and electrical industry.  We install American Standard, Goodman, and Amana equipment, but we service almost all other makes and models. We also offer service agreements for preventative air conditioning and heating maintenance. Cool Touch installs and repairs air conditioning and heating systems throughout the greater Phoenix and surrounding cities. Our air conditioning and heating technicians are highly skilled and provide exceptional customer service to both our residential and commercial clients. The team at Cool Touch has a combined 50 years of experience in the Arizona heating and cooling, plumbing and electrical industry. To learn more about us CLICK HERE TO VISIT OUR WEBSITE.

 

 

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Air Conditioner Tip: Signs of an AC Fan Motor Problem

Monday, September 17th, 2012

Should your air conditioner suffer from a problem with its fan motor, there are a number of signs you can look for that will signal it is time to call an air conditioning professional to inspect and repair the problem. Here are three such problems and what you should do about them.

Fan Shuts Off

If your fan turns off before the cycle is fully completed, there may be an electrical issue that keeps it from continuing. Bad wiring, a short out in the motor itself or an issue with the circuit breaker or fuse may cause this problem, and it should be inspected by a professional right away. In many cases a single part can be replaced to repair the problem.

No Air Flow

If your fan is on but is not actually circulating air, either because it is not only high enough or because of another issue, it can be due to a couple possible problems. It may be worn to the point that the fan itself needs to be replaced or it may be that the motor is dying – a natural problem late in its life cycle. Other possible issues include loose screws or wiring or an actual obstruction in the fan assembly.

Noisiness

If the fan motor is making a lot of noise, most likely it is because of a loose part clanging against the body of the fan motor when it is running. If this is the case, you can look for such a loose part, though because this repair often requires opening the cover to the fan motor, it is recommended that you call a professional for any such inspections.

Whatever your issues, it is important that you call a Phoenix air conditioning professional to repair the problem. Fan motor problems are often electrical and it can be dangerous to work on them without specific expertise working on electrical systems.

For air conditioning repair in the Phoenix area, you can count on Cool Touch for quality service.

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Air Conditioning Guide: Common Reasons Your AC Freezes

Monday, September 10th, 2012

Air conditioning has changed our lifestyle a lot in Phoenix. It lets us stay comfortable indoors, while doing anything from working to sleeping. However, there is nothing worse than your Phoenix air conditioner freezing up on a hot day. Many common problems can cause your air conditioner to freeze.

  • Lack of Sufficient Air Flow

If the air filters in your air conditioner get clogged, collapsed or obstructed or you have undersized air ducts, the air flow from the air conditioner will be restricted, causing the system to freeze. Dirt build-up on the evaporator coil and humidity in the air collected on the coil causing ice build-ups can also restrict air flow.

  • Problems in the Refrigerant

Your air conditioner may end up freezing, if the amount of refrigerant in it is not balanced. If there is very little refrigerant in the coil, it will be extremely difficult for it to absorb heat. This can cause the air conditioner to freeze.

Air conditioners use refrigerant to cool the air that circulates through their system. If the refrigerant level becomes very low, the air conditioner will need to work overtime to circulate cool air. This can cause your AC to freeze. If you suspect that your AC has a low level of refrigerant, it is advisable to get the help of a licensed Phoenix AC professional immediately. Refilling the refrigerant can help you fix this problem. However, it is not advisable to attempt to refill your system on your own, as should be handled only by licensed technicians.

  • Outside Temperature

If there is extreme change in the outdoor temperature within a short period of time, there’s a good chance your air conditioner will freeze up. This problem can be prevented, however, by turning off your AC when the outdoor temperature drops significantly.

A frozen air conditioner causes cooling problems. Regardless of the reason that your Phoenix air conditioning system developed this problem, it is worth getting the help of a certified professional to fix it. This not only helps you restore a comfortable environment in your home, but it will also save you a lot of money in energy bills.  For any AC repair in the Phoenix area, give Cool Touch a call!

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AC Guide: Air Conditioning Performance Issues

Monday, August 27th, 2012

When an air conditioning system begins to have performance issues, it can be due to a number of common causes.  Whether your AC has stopped cooling, simply will not turn on, or has water pooling around it, the Anthem AC professionals at Cool Touch can help you understand your air conditioning performance issues while also providing quick solutions.

AC Not Cooling

An air conditioner that isn’t cooling can indicate a couple of key problems.  If there is not enough refrigerant,  the AC will stop cooling.  If there is debris causing reduced airflow anywhere in the AC, including clogged air filters, dirty condenser coils, or dirty evaporator coils, it can cause your AC to work much less effectively.

AC Doesn’t Turn On

It could be a blown fuse or tripped circuit breaker that shut power off to the AC.  It could also be a drainage problem – if the drain pan got too full, it triggers an automatic shut off so that a water leak does not occur.  It could also be a broken thermostat which needs to be replaced.

Water Pooling Around Air Conditioner

When water pools around the actual air conditioner unit, there could be a drainage clog.  It could also be a condensate drain tube leak, which would mean a tube replacement.  There could also be ice buildup on coils that has defrosted and melted, causing water to pool around the AC.  If this is the case, the cause of the ice buildup should be determined to prevent the problem from reoccurring.

No matter what your particular air conditioning performance issue happens to be, Cool Touch has a qualified team of Anthem AC technicians that can help. Call us today!

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Air Conditioning Pointer: AC Condensate Drain Problems

Monday, August 20th, 2012

When trying to determine whether or not you have an AC condensate drain problem, there are a few signs to point you in the right direction.  If you are experiencing any of these warning signs call for professional help immediately. A leak can do damage to your Phoenix air conditioner, so it is important to have them fixed quickly.

Water Leaks

Water leaks can be caused by a number of condensate drain problems, including a clogged drain line trap, a failure of the condensate pump, a missing overflow pan or drip tray, a kink in the drain line or a puncture in the condensate drain line. Whether you see water leaking from the air conditioner, notice water stains around the AC equipment or even corrosion in the area surrounding the AC, then you know that there is most likely an AC condensate drain problem. These problems must be addressed by a well-trained AC professional in Phoenix such as those at Cool Touch.

Loss of Cooling

Loss of cooling can also indicate that something is amiss with the air conditioning condensate drain.  This is because a clog in a drain will often trigger a device which is installed to shut off an air conditioner when the drain pan is full.  This prevents damage to the air conditioner and the building itself which would occur with a water overflow.  A professional AC technician can identify whether the loss of cooling is a result of the condensate drain and then fix it properly.

When you have problems with your Phoenix home cooling system, call Cool Touch Air Conditioning, Heating, Plumbing & Electrical for help. If you notice leaking water or a loss of cooling power from your system we can inspect, identify and solve the problem with the reliable service that we’re known for.

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