Cool Touch Blog: Posts Tagged ‘air condition phoenix’

Sweet 16 – The last A/C you’ll ever need!

Thursday, March 3rd, 2016

Sweet 16 Winter Savings Promotion – The Last Air Conditioner You’ll Ever Need!

 

Winter Savings Sweet 16 Deal at Cool Touch HVACPurchase a 16 SEER Total Comfort System with a variable speed furnace – or Variable Speed Air Handler.  This system carries a lifetime unit replacement guarantee and qualifies for up to a $300 utility rebate.  Have it installed by March 30, 2016 to receive an installed price that is absolutely ironclad guaranteed to be the best value at the lowest cost you can get in the Central Arizona in that time period.

At a 20% discount from our normal price. Normally $9,850 we will discount 20% to $7,880 PLUS a $200 Cash Rebate and $300 from our utility so $7,380 installed after rebates.  16 SEER package unit is $6,728 after 15% Discount & Rebates  (3 ton/80,000 BTU, same discounts and rebates apply to all tonnages. Plus tax).

Here’s how we make the offer even sweeter….

This system comes with a 16 years parts and labor warranty for service and repairs. That’s right – 16 full years of no worries, in writing 10 Year Parts and 16 Year Labor Warranty on Package Equipment.  No one offers this — no one!

You will also receive a 3 Year Maintenance Agreement and we will add one High Tech Honeywell Vision Pro 8000 Touch Stat Thermostat.Amana Equipment

ON TOP OF ALL THAT – Cool Touch Ironclad Peace of Mind Guarantees:

  • 2 Year Money Back No Questions Asked Test Drive Guarantee
  • Best Value at the Lowest Cost in Writing Guarantee
  • 2 Year Hotel Guarantee
  • Both the A/C and Furnace come with a LIFETIME UNIT REPLACEMENT guarantee should a compressor or heat exchanger fail you get a brand new unit (On Split Systems, 99 Year Compressor Warranty on Package Equipment).

HURRY! OFFER EXPIRES 3/30/16

 

Cool Touch Logo Contact Cool Touch today!  ON CALL 24 HOURS (623) 584-3761

Cool Touch is a family–owned, Phoenix area business established in 2002. The owners, Chris & Charmaine Funk, have over 20 years of experience in the air conditioning, heating, plumbing and electrical industry.  We install American Standard, Goodman, and Amana equipment, but we service almost all other makes and models. We also offer service agreements for preventative air conditioning and heating maintenance. Cool Touch installs and repairs air conditioning and heating systems throughout the greater Phoenix and surrounding cities. Our air conditioning and heating technicians are highly skilled and provide exceptional customer service to both our residential and commercial clients. The team at Cool Touch has a combined 50 years of experience in the Arizona heating and cooling, plumbing and electrical industry. To learn more about us CLICK HERE TO VISIT OUR WEBSITE.

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Air Duct Leaks – Is It Happening In Your Home?

Wednesday, February 10th, 2016

AIR DUCT LEAKS – HOW A LEAKY DUCT SYSTEM AFFECTS YOUR HOME AND UNIT

    Air leakage in your duct system can have a poor effect on your heating or cooling unit, reducing the efficiency, lifespan, and performance of the system.  Air duct leaks can increase your energy bills, create excessive dust, and cause poor indoor air quality.

    In order to fully understand how air duct leaks and a leaky duct system can affect your unit, it is important to know how the duct system works in conjunction with the unit to heat or cool your home.  We will use the example of cooling your home, rather than heating, because we have such harsh summers it helps put things into perspective.  When you turn on your A/C at the thermostat during the summer, the unit turns on and a motor turns a fan to suck air through the “return” ductwork to the inside of your unit.  The air from inside your home is sucked in through that “return” duct and passes over a filter to catch dust particles. The air is then blown over a coil that is made of copper and aluminum, and looks similar to a giant radiator.  That coil has refrigerant inside of it that cools the coil ice cold in the summer.  The air gets sucked through that coil and cooled down.  After the air gets sucked through the coil and is cold, it gets pushed out the other side of your unit into the “supply” ductwork.  The ductwork is either made of metal tubes or rectangular boxes that are connected together in sections, or it can be flex tubes that are like a giant slinky wrapped in insulation, or sometimes a combination of both.  The air travels through the “supply” ductwork and is spit out of all the different registers in your home.  

    You also have a “return” duct that connects to a filter box and grill.  Some homes have multiple return ducts, each connecting to a box with a filter grill.  In many cases, those “return” boxes are leaking at the seams and at the main collar connection where the ductwork is attached to the box.  The return ducts may also be leaking at various connections in the ductwork, and at the main connection at the unit.  The unit should pull air from the inside of your home over the filter to remove particles, and blow it over the coil to be cooled and distributed throughout the home.  If the return ducts have leakage it causes some of the air to bypass the filter.  That means that the unit is sucking in some air from your home and the filter is catching the particles, and some of the air is sucking in through all of the seams, gaps, and holes in the “return” ducts from the attic.  That attic air is full of dust and debris, as well as fiberglass insulation that you don’t want to breathe.  Also, the attic air is usually between 120-170 degrees in the summer, much hotter than the 75-85 degree air inside your home.  So the unit has to work much harder to cool down 120-170 degree air, rather than 75-85 degree air.  That reduces the lifespan of the system and increases your energy bills.  The system is also affected by the particles that bypassed the filter.  You don’t want to breathe the attic air full of dust and fiberglass, but it also hurts the unit.  The air from the attic gets blown over the coil to be cooled, and that causes the coil to sweat condensation.  Some of the dust and fiberglass particles from the attic air end up sticking to the wet coil, and it creates build up, sort of like a lint trap in a dryer.  Most manufacturers recommend that you clean the indoor coil every 2-3 years, and APS and Energy Star recommend cleaning it every 2-4 years, but with leakage, it needs to be cleaned more often.  Cleaning the coil is difficult and costly, so sealing the ductwork will help keep that coil cleaner.  When the coil gets residue and build up, it causes the motor to run harder in order to suck the air through that coil because it’s impacted with debris so the airflow is restricted.  When the motor runs harder, the amp draw increases, and so does your energy bill, not to mention the fact that it reduces the lifespan of the motor.  The dust and fiberglass particles that make it through the coil are pushed through the “supply” ducts and distributed in the air throughout your home.  Those particles also build up in both your “return” and “supply” ducts as well.  So if you have leakage in your “return” ductwork, it creates poor indoor air quality, an increase in dust throughout the home, an increase in your utility bills, and it reduces the efficiency and lifespan of the unit.

    There can also be leakage from the “supply” ductwork.  The leaks are usually also found at connections, as well as the seams and gaps inside the trunkline, distribution boxes, or the “supply” boxes that have the registers attached to them.  So after the air is sucked through the unit and cooled from the coil, it travels into the supply ductwork and some air just blows into the attic.  So besides cooling down your home, you’re also cooling down your attic, which is a waste of money.  

    The other issue is that the leakage from the supply ductwork will cause a vacuum effect on the home.  A five ton unit is made to suck in 2,000 cfm of air through the filter, and spit out 2,000 cfm through the registers.  So if that five ton system has 10% air leakage from the “supply” ducts, it’s sucking in 2,000 cfm, but it’s only blowing about 1,800 cfm into the home, and 200 cfm into the attic.  The unit still needs to suck in 2,000 cfm, and since it can’t get all of the air back that it spit out because 200 cfm went in the attic, it causes a vacuum in the home.  That vacuum pulls in warm outside air from doors and windows, and it also pulls in dusty and polluted air from behind electrical outlets and switches, as well as from any gaps at plumbing penetrations, light fixtures, ceiling fans, recessed can lights, and so on.  So once again, the leakage is affecting your indoor air quality.

HOW DO YOU REPAIR A LEAKY DUCT SYSTEM?

    Sealing air duct leaks in your duct system is usually an all day job, and in some cases it may take 2 or 3 days.  The total cost to make the necessary repairs depends on the size of the home, the type of ductwork used in the system, the amount of air leakage detected during the negative pressure test, and the overall condition of the duct system.  The cost can be as little as a few hundred dollars, or as high as several thousand dollars.  The good news is that both APS and SRP offer rebates to homeowners who have their duct system properly sealed by a certified contractor.  APS will refund up to $325.00 towards repairs and SRP will refund up to $400.00 towards repairs.  In many cases, customers who seal their duct system see a reduction in their utility bills and a return in their investment in just a few years.  Our home comfort specialists seal all of the supply and return ductwork in the attic at all seams, connections, and collars using a high temperature fiberglass reinforced elastomeric sealer.  We also seal any distribution boxes and trunklines at seams, collars, and end caps using the same sealer.  Our specialists then remove all supply registers and seal the ductwork from the inside at seams, joints, collars, and connections with a high temperature fiberglass reinforced elastomeric sealer.  Then we fill up any gaps in the drywall behind the registers using a silicone latex caulk, and reattach the registers.  They also seal inside all return boxes at seams and collars with the sealer, and fill up the gaps in drywall around the filter grills using a silicone latex caulk.  Some circumstances require additional sealing.  Duct systems that use return air platforms may require plating off areas using duct board or sheet metal and sealing over the plates.  Systems with fresh air return ductwork also usually require plating off areas and sealing over the capped section with sealer.  Sometimes leaks in the duct system are located at torn or deteriorated flex duct runs, or damaged hard duct runs or distribution boxes that cannot be properly sealed.  In those cases we replace or repair the ductwork as needed, and proceed with sealing the ductwork after making the repairs.

    Some homeowners have conditioned air loss from the shell of the home, referred to as the home envelope.  In some cases, customers request that Cool Touch make the necessary repairs to reduce the conditioned air loss as well as seal the duct system.  Our specialist can explain the benefits of sealing the home envelope after performing the negative pressure test, and inform you of the priority of the repairs, depending on the issues (allergies, asthma, COPD, dust, warm or cold rooms, energy consumption, etc.) each customer is concerned about the most.  There are a variety of repairs that can be made to the home to help reduce conditioned air loss, ranging from replacing leaky can lights with air tight can lights and sealing around plumbing pipe penetrations and installing weather stripping around door frames, to sealing inside electrical outlets and switches and sealing around speakers, sky lights, and light fixtures.  In some circumstances Cool Touch is unable to repair the issues we locate, such as replacing a leaky window.  In those cases, our specialist will inform you of the problem, and recommend a company that can perform the repairs.

    Once we have completed all of the necessary repairs to all of the leaky ductwork and conditioned air loss that we detected in your home, we perform the air duct leak test again to ensure that the duct system is properly sealed.  We guarantee that you will have a 60% or more improvement in air loss from the duct system after we have completed the sealing, and in many cases we have made a 70%, 80%, or even 90% improvement in the leakage.  We use high quality products when sealing your duct system, so the seal should last decades, and you will most likely never need to seal your ductwork again in the future.

FIND OUT IF YOUR HOME HAS AIR DUCT LEAKS – Contact Cool Touch today!  ON CALL 24 HOURS (623) 584-3761

Cool Touch LogoCool Touch is a family–owned, Phoenix area business established in 2002. The owners, Chris & Charmaine Funk, have over 20 years of experience in the air conditioning, heating, plumbing and electrical industry.  We install American Standard, Goodman, and Amana equipment, but we service almost all other makes and models. We also offer service agreements for preventative air conditioning and heating maintenance. Cool Touch installs and repairs air conditioning and heating systems throughout the greater Phoenix and surrounding cities. Our air conditioning and heating technicians are highly skilled and provide exceptional customer service to both our residential and commercial clients. The team at Cool Touch has a combined 50 years of experience in the Arizona heating and cooling, plumbing and electrical industry. To learn more about us CLICK HERE TO VISIT OUR WEBSITE.

 

 

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An A/C Units Biggest Predator

Saturday, November 30th, 2013

With all the building continuing throughout Phoenix and the valley, especially on what was once farmland, wildlife has been pushed off of that and into the suburbs. In regards to the HVAC industry this usually wouldn’t be anything to regard, however, one type of wildlife that has made its home around many homes here in Phoenix and it’s surrounding cities are rats.

Rats generally are not a welcomed sight for any home owner. However, they may be even more despised if the wires of your AC unit are being chewed up by them. In most homes in Arizona, AC Units consist of a Split Unit system where the Air Handler unit is inside the house, within the attic. The Condenser Unit is placed either on the roof, or beside the house. Both of these areas are prime areas for rats to attack exposed wiring that is connected to the units. While it may be difficult to look at your AC Unit to inspect if wires are being chewed on, most home owners are unaware there’s been rodents in the area.

 

 

Chewed A/C Wires

Chewed A/C Wires

As the weather is now cooling off and your air condition is not being used, this is a great time to consider AC Service and Repairs and to have an inspection done to see if rats are an issue. Cool Touch A/C and Heating has a team of professionals that can come to your home and provide a complete inspection of your AC Unit. If we suspect that your system has been effected by rats or any other type of rodent we can suggest ways to protect your unit from them.

If there has been any issues with the unit whether from rodents or just from heavy use in the summer, we can service the unit and get it primed for next year. While we’re there, you may even want us to double check your heating system to make sure that is ready for winter. The cold weather is now here, the nights are about to drop to the 40’s and 30’s, and you don’t want to wake up to a very cold home in the morning.

Protected A/C Unit

Protected A/C Unit

Call Cool Touch and schedule your cooling and heating system maintenance check today! 623-584-3762

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Diagnose Your AC Unit

Thursday, May 23rd, 2013

Here are instructions on how to troubleshoot your air conditioning system. To diagnose your air conditioner or HVAC system in an ordered, methodical and proven way to get the answers you need, you have to take some time, get educated, and this will save you a lot of money. Commission based A/C techs love nothing more than an ignorant consumer. They can sell you anything from a surge protector to float switch, even up to a new unit for a simple run capacitor or burnt wire.

Experienced HVAC companies will take the time to explain things and provide the best service possible with honesty and integrity.

First question in the diagnosis:

1) Is air blowing from the registers? Yes or no

If yes, then go through this check list:

A) Is the condenser fan motor and compressor also operating?
B) If all motors are operating and you are getting warm to ambient air than probably a refrigerant issue.
C) That can come in the form of low refrigerant, slow leaks, big leaks,
leaking reversing valve if the heat pump is clogged.
D) If air is warm at registers check condenser fan motor and compressor.
E) Does the condenser fan blade turn freely with a long-handled screwdriver? or is it binding up?
– binding up usually means it is seized up
– test the run cap first before replacing the condenser fan motor
F) Compressor may or may not start back up if run cap on fan motor is popped
– it has an internal overload protection that must reset at appx 115 degrees to operate again.

2) Is there air at the registers?
A) It may be cool but very low airflow
– dirty evap coil
– leak in ductwork
– very dirty filter
– if this is the case the compressor and outdoor fan motor will probably trip on overload

Referring back to question #1 above, if the answer is No then review this check list:

A) when you operate the thermostat does any other modes work (fan to on or heat)?
B) Is there ice on the big copper pipe (suction line) when the outdoor unit (compressor, condenser fan motor) comes on?
C) If yes than shut off the system.
D) If No and all other modes are shut down, this maybe an issue with:
– control problem
– change batteries in t-stat
– float switch backed up
– 5amp fuse in air handler (there is a reason it popped – gotta find out why)
– transformer blew (it happens)
– bad wiring
– main breaker for whole unit

This is just a short list to help get you going and to provide steps in the proper way to diagnose your air conditioner. If you feel you need an expert please don’t hesitate to call one of our experienced techs at Cool Touch to come out and give you a hand. Choosing the right AC company to help you with a complex problem is very important so feel free to browse our customer reviews section.

Cool Touch 623-584-3762

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Cool Touch Receives A+ Rating from Phoenix BBB

Monday, May 20th, 2013

As we all know, with the summer heat upon us, many people will be contacting Air Conditioning companies for various reasons. Most people, when contacting an HVAC Contractor, aren’t completely sure which ones they should call. Trust plays a big part in a customers hesitation as most people want to know they are calling a reputable AC company, one who has the experience, good reviews, and the passion to sincerely help others. You will be happy to know that Cool Touch is one of 5 Phoenix AC Companies who have received great reviews and an A+ rating from the Phoenix BBB.

 

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