Cool Touch Air Conditioning and Heating Blog: Archive for the ‘Uncategorized’ Category

The Coronavirus and Our Promise to You

Wednesday, March 18th, 2020

We know that readers usually come to our blog for informative and educational posts about the systems and services that we offer. However, as is the case across the country and the globe right now, there is one topic at the forefront of our minds. That is COVID-19, or the Coronavirus. 

We understand that homeowners everywhere are exercising extreme caution when it comes to mitigating the chance of exposure to this virus in their homes. Trust us, we are doing the same in ours. And we promise you that every member of our team will take these same precautions when working in your home and on your property. 

If you have an appointment scheduled with Cool Touch, rest assured that we’ll continue to provide you with the exceptional service that you deserve in this uncertain and trying time, and that we’ll do so while making your health and safety our top priority. 

Our entire staff is well aware that prevention starts at their homes, that it continues in the workplace, and that it extends into the residences of our valued clients. They have the information and supplies that they need to do their jobs while protecting both themselves and the clients that they serve.

If you have any questions or concerns about your upcoming appointment, or if you are thinking about booking an appointment but want to know more about our specific preventative measures, please do not hesitate to contact a member of our team.

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Charmaine and Chris Funk, owners of Cool Touch and The Trusted Plumber are proud to announce “Cool Touch & The Trusted Plumber Exceeding Expectations”!

Thursday, February 15th, 2018

(Starting at the far left)
Kevin Orr has been with Cool Touch for 10 Years as our Residential Operations Manager. Kevin’s wealth of knowledge and superior customer relations keeps The Team moving like a well-greased machine. Looking forward to another 10 Years!

Austin Owen 2017 recipient of the “Team Player Award”. Wealth of knowledge and helps his teammates with anything he can. Great co-worker!

Then of course the owners Chris and Char.

Daniel Visuett 2017 recipient of the “Best Can Do Attitude Award” award. Happy and willing to help anyone and everyone. Never a question asked.

Luis Martinez is celebrating 10 years and we’re looking forward to another 10. Our customers love our Luis! Great technician very knowledgeable pleasure to work with.

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The Smart Way to Replacing Your Old Heating System

Monday, November 10th, 2014

If your heating system is less than 15 years old, it should still have some life left in it. You can expect as many as 15 to 20 years of service from properly installed and maintained heating equipment. To help make this long service life a reality, it is a good idea to have your heating system inspected and adjusted on an annual basis. If your system is over 10 years old, then you should definitely place it on an annual maintenance program. Good preventive maintenance will ensure that your system runs safely and efficiently for a long time.

Eventually, an older system may need to be replaced. You should replace your heating system when it is no longer cost effective to keep it in good working order. When trying to decide how to select a new heating unit, and even better, what heating contractor your going to hire for the job, you should follow these tips:

Don’t go with the lowest bid
Service calls are twice as likely to be related to poor installation as to defective equipment. The guy with the lowest bid often makes the biggest mistakes.

Contractor markup
The heating contractor actually pays about $300 to $500 more for a 95 percent furnace than he does for a 90 percent furnace. If that added cost is passed through with little markup, you might be able to justify it. If the contractor marks up the price a whole bunch, then you have no chance of making a payback in your lifetime.

Have a pro install a new thermostat
Furnaces and thermostats, just like cars, have gotten increasingly computerized, and they can require some pretty serious know-how to get them to work right.

High vs. very high efficiencies
Higher efficiency means higher complexity. The more complex it is, the more expensive it is, and the more it will cost to fix when it breaks. Generally, your best value is to get a 92 percent efficiency furnace with one of the new ECM fan motors.

Get a proposal, not a bid
Go with someone who provides a detailed written proposal that outlines exactly what he will and won’t do. He should list the manufacturer and model number of the proposed equipment as well as the cost of any plumbing, venting changes or electrical work required.

Buy a reputable brand
Stick with the major brands or one of their subsidiaries. If you don’t recognize the brand, do your own checking online before you buy.

You may need a smaller furnace
Older furnaces were usually oversized so that the house was always warm enough. But new higher efficiency furnaces can have a lower Btu rating and still put out the same amount of heat.

Follow these tips when it comes time to replace your old heating system. You want to make sure that you’re making the best decision based on what fits your homes needs. If you need additional assistance please don’t hesitate to call the professionals at Cool Touch Air and Heating. We’ll help you every step of the way. 623-584-3762

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Reducing Influenza Bacteria in Your Air

Wednesday, April 3rd, 2013

This season’s strain of the flu was very potent and widespread. Many people experienced progressive flu like symptoms or the actual full blown virus over many months this year. For contractors, fighting the flu and other airborne illnesses offers a humanitarian service to society, as well as a potential boost to their bottom line.

The flu is a contagious respiratory illness caused by influenza viruses that can cause mild to severe illness and, in some cases, death. According to the Centers for Disease Control, infants and young children, the elderly, and those with certain health conditions are at a higher risk for serious flu complications. The flu is spread through respiratory secretions, like coughing and sneezing. In the air, it can survive basically until it’s dried out. Once it lands on surfaces, it has a maximum lifespan of about eight hours.

Preventing the flu bacteria from spreading through your home can be a tricky task! Of course making sure you wipe all surfaces clean with Clorox wipes certainly can help eliminate surface exposure. The other trick is to reduce airborne flu bacteria throughout your home. HEPA filters are frequently used to trap bacteria and viruses to keep them from spreading between rooms. Standards set forth by the U.S. Department of Energy (DOE) mandate that, in order to be classified as a true HEPA filter, the filter must trap a minimum of 99.97 percent of airborne particulates that are 0.3 micrometer in diameter. HEPA filters have a practical application in some homes, especially where higher-risk individuals, like infants and the elderly, reside.

Another thing people can use in their home to help fight against airborne viruses and bacteria are electrified air cleaners, which ionize particles as they pass through an electric field. Electric air cleaners are often less pressure resistant than other filters, which can save a lot of fan energy while still maintaining a minimum efficiency reporting value (MERV). Certain electric air cleaners only need to be cleaned once a year only! That’s what we call ” simple maintenance”!

IAQ solutions should be offered by every quality a/c and heating company ( ductwork ). Cleaning your ducts will improve air quality! Even if they do not specifically trap or kill viruses and bacteria in the air, it can still improve your overall health. Cleaner and fresher air provides significant advantages to individuals as they effectively attempt to stave off infections such as the flu or common cold. Inspecting your ductwork to make sure it’s properly sealed and cleaned and also making sure there’s proper filtration so it doesn’t get dirty or compromised down the road will definitely ensure your home’s air quality is much cleaner.

Take action now and cut down on your homes airborne bacteria. You owe it to yourself and your family to have the cleanest air possible flowing throughout your home. Call Cool Touch today and one of our experts will assist you!

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Dealing with Defrost Issues in Phoenix AZ

Tuesday, February 26th, 2013

In Phoenix AZ, if temps drop below 41 degrees, it’s not unusual for a heat pump to obtain ice buildup and need to be defrosted. Below is a list of what you can expect to see or hear if you’re needing to defrost your system:


1) An odd swishing sound when the system goes in and out of the defrost cycle.

2) Compressor can sound much louder than usual. The outdoor motor will shut off during the defrost cycle. As the outdoor unit defrosts, you may see steam from the unit. Don’t be alarmed by some water getting onto your roof as this is usually distilled an will not harm it.


1) During the defrost cycle, don’t turn off the thermostat. This can delay the defrost cycle. Your thermostat may drop a few degrees depending on the length of the defrost cycle, which is normal. After your system has gone thru a defrost cycle, it will return to normal heating.

Heat pumps are great at maintaining a temperature but will not raise temperatures in the house as rapidly as a gas or electric furnace.

During the cold winter nights and mornings it is best to keep your thermostat between 69 degrees and 72 degrees.

If you should hear or see anything out of the normal with your system during Phoenix’s cold temperatures, call our professionals at Cool Touch and we will help you determine the best course of action.

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Happy New Year’s Eve!

Monday, December 31st, 2012

Everyone at Cool Touch wants to wish you a very happy New Year! We hope you have a fun (and safe!) time saying goodbye to 2012 and welcoming in the New Year!

Remember, if you haven’t already scheduled your annual plumbing maintenance; make sure to contact us today.  Annual maintenance is the most effective way to minimize the risk of major damages and will cut down on repair costs. Start the New Year off with smooth running plumbing; contact the Phoenix plumbers at Cool Touch today.

Happy New Year from Cool Touch!

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Thank You to our Service Men and Women

Friday, December 28th, 2012

In recognition of your courage and service to our country, Cool Touch would like to offer a 10% discount on any service, repair, or installation to active duty Military personnel. We are grateful for your service!

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Happy Holidays from your Phoenix Plumbers!

Friday, December 21st, 2012

Everyone at Cool Touch wishes you a very happy holiday! We would like to take a moment to thank all our wonderful customers who make it possible for our business to thrive. We look forward to working with you in the New Year. Have a wonderful celebration, and enjoy this time with friends and family!

As a quick reminder, if you haven’t already scheduled your annual plumbing maintenance, make sure to contact us today.  Annual maintenance is the most effective way to minimize the risk of major damages and will not only cut down on repair costs, but it also ensures that your home’s plumbing system is running as efficiently as possible. A comfortable, efficient home is a gift that everyone can appreciate.

Happy Holidays from Cool Touch!

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Check Out Our Blog for the Latest in HVAC, Plumbing & Electrical Technology

Tuesday, February 21st, 2012

Be sure to bookmark the Cool Touch Air Conditioning, Heating, Plumbing & Electrical blog for updates on the latest advances in HVAC, Plumbing, and Electrical technology.

We’ll feature money saving promotions here as well.

Call Cool Touch Air Conditioning, Heating, Plumbing & Electrical for all your Air Conditioning, Heating, Plumbing, & Electrical needs.

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Welcome to Our New Website

Monday, February 20th, 2012

iMarket Solutions has launched Cool Touch Air Conditioning, Heating, Plumbing & Electrical’s new custom website. To learn more about how iMarket Solutions can expand your presence on the web visit:

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