Cool Touch Air Conditioning and Heating Blog: Archive for the ‘Heat Pumps’ Category

The Heat Pump vs. The Electric Furnace

Monday, January 4th, 2021

Deciding on central heating can be tricky for some homeowners. The most common type of heating system used in the country is the natural gas furnace, but this is not an option for the many homes in our area which do not have natural gas. For many decades, the only alternative was to have an electric furnace put in. But now the heat pump, which serves as both an air conditioner and a heater in a single installation, offers a different option. 

So, is there a clear winner between these two choices when it comes to home heating in Mesa, AZ?

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Two Big Reasons People Switch to Ductless

Monday, February 4th, 2019

ductless-heat-pumpAfter hearing about the benefits of a ductless heat pump, many are convinced that they’ve installed the wrong heater and air conditioner. “Why didn’t I know about these heat pumps before?”

While we’re happy to talk about the benefits of a ductless heat pump, we want to assure you at the same time that a heat pump isn’t ideal for every single home owner. Your current heating and cooling system may have been installed in accordance with what makes the most sense for your home. Or, it could be the case that a normal heat pump in Phoenix (the kind with ducts) is perfect for your home.

That being said, if you’ve lived with something other than a ductless heat pump for several years and still aren’t satisfied, you might have a good reason to make the switch. In fact, we usually find there are two big reasons that people finally switch to ductless heat pumps:

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Common Heat Pump and Furnace Issues

Monday, October 29th, 2018

gas-burnerHeat pumps and furnaces are categorized as forced-air heating systems. They heat air and then, using a fan, blow that air through your home.

These heaters have many similarities on the surface, and they even share some of the same heating issues. But when you start looking at their internal components, you’ll quickly learn that these two systems are very different.

In this post, we’ll go over common heating repair issues between forced-air systems while explaining how they’re not quite the same.

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Sweet 16 – The last A/C you’ll ever need!

Thursday, March 3rd, 2016

Sweet 16 Winter Savings Promotion – The Last Air Conditioner You’ll Ever Need!


Winter Savings Sweet 16 Deal at Cool Touch HVACPurchase a 16 SEER Total Comfort System with a variable speed furnace – or Variable Speed Air Handler.  This system carries a lifetime unit replacement guarantee and qualifies for up to a $300 utility rebate.  Have it installed by March 30, 2016 to receive an installed price that is absolutely ironclad guaranteed to be the best value at the lowest cost you can get in the Central Arizona in that time period.

At a 20% discount from our normal price. Normally $9,850 we will discount 20% to $7,880 PLUS a $200 Cash Rebate and $300 from our utility so $7,380 installed after rebates.  16 SEER package unit is $6,728 after 15% Discount & Rebates  (3 ton/80,000 BTU, same discounts and rebates apply to all tonnages. Plus tax).

Here’s how we make the offer even sweeter….

This system comes with a 16 years parts and labor warranty for service and repairs. That’s right – 16 full years of no worries, in writing 10 Year Parts and 16 Year Labor Warranty on Package Equipment.  No one offers this — no one!

You will also receive a 3 Year Maintenance Agreement and we will add one High Tech Honeywell Vision Pro 8000 Touch Stat Thermostat.Amana Equipment

ON TOP OF ALL THAT – Cool Touch Ironclad Peace of Mind Guarantees:

  • 2 Year Money Back No Questions Asked Test Drive Guarantee
  • Best Value at the Lowest Cost in Writing Guarantee
  • 2 Year Hotel Guarantee
  • Both the A/C and Furnace come with a LIFETIME UNIT REPLACEMENT guarantee should a compressor or heat exchanger fail you get a brand new unit (On Split Systems, 99 Year Compressor Warranty on Package Equipment).



Cool Touch Logo Contact Cool Touch today!  ON CALL 24 HOURS (623) 584-3761

Cool Touch is a family–owned, Phoenix area business established in 2002. The owners, Chris & Charmaine Funk, have over 20 years of experience in the air conditioning, heating, plumbing and electrical industry.  We install American Standard, Goodman, and Amana equipment, but we service almost all other makes and models. We also offer service agreements for preventative air conditioning and heating maintenance. Cool Touch installs and repairs air conditioning and heating systems throughout the greater Phoenix and surrounding cities. Our air conditioning and heating technicians are highly skilled and provide exceptional customer service to both our residential and commercial clients. The team at Cool Touch has a combined 50 years of experience in the Arizona heating and cooling, plumbing and electrical industry. To learn more about us CLICK HERE TO VISIT OUR WEBSITE.

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Differences Between Furnaces & Heat Pumps

Wednesday, February 5th, 2014

From the point-of-view of a person standing in a room where a vent is sending out warm air, there seems to be little difference between a heat pump and a furnace. The end result is the same: heated air. The two units, wherever they are housed, may make different sounds, but otherwise nothing else is.

There is an illusion however, that almost all furnaces and heat pumps are vastly different devices that operate on separate principles. We’ll go into a bit more details about the differences between the two comfort systems. We hope this will help you if you’re trying to make a choice between the two for your home. But to make a final decision, you should have expert guidance: Cool Touch Air & Heating. Our experience will help you decide if a furnace or heat pump is right for you.

Furnaces create heat and then transfer it to the air. In a general sense, they are similar to ovens in which they heat up the air using their fuel source. Most furnaces either use electricity or natural gas to create this heat. The heat is transferred to the air, and then fans blow that air into the ducts that send it through your home. Natural gas furnaces have to vent away the exhaust from combustion. All this occurs inside a single indoor cabinet.

Heat pumps do not create heat at all, however, they move heat from one place to another, using separate units: one indoors and one outdoors. The outdoor unit draws heat from the air, then transfers it indoors using refrigerant. The inside unit then releases the heat to the indoors, which blowers send through vents. Heat pumps use electrical power to run and do not create any emissions from burning fuel.

Perhaps the biggest difference between the two is that the heat pump can also serve as an air conditioner: if it reverses the direction of heat exchange, drawing heat from indoors and putting it outdoors, it will cool down the inside of a home. Furnaces will only heat, heat pumps can heat and cool.

They sound a bit too good to be true, don’t they? But heat pumps are not ideal for every home or every climate. Sometimes they have trouble providing enough heat, something at which furnaces excel. However, the easiest way to know which system will work the best for you is to consult with experts, such as those at Cool Touch Air and Heating (623-584-3762). Our specialists are devoted to bringing you the best comfort they can, and they’ll help you decide which one is best for your Phoenix, AZ home.


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Poorly Sized Ducts Can Lead to Heating Repair

Saturday, December 28th, 2013

You probably haven’t considered how important your ductwork is for your heating system. If it’s a gas furnace or a heat pump the reason people often forget about ductwork is because most of the ducts remain out of sight, hidden in walls, floors, ceilings, and rooms you rarely go in.  Ductwork that suffers from leaks, bad connections, or poor construction, can have a large negative impact on your heater, possibly leading to it requiring repair.

Another problem with ductwork that can affect your heater is improper sizing. If the installers who put in your ducts in the first place picked the wrong size, too large or too small, your heater will struggle. Here are some of the heating repairs that we often encounter because of poorly sized ductwork.

If your ducts are too large, you’ll probably notice the issue right away, because the system will make noise from the restriction on the air flow. The reduced air flow from the constriction will build up pressure inside the ductwork.

If the ducts are too large for your heating system, they will cause low airflow, and this will result in uneven heating throughout your home, since the air will not reach all the vents.

Recent studies have shown that improper ductwork design can cause as much as a 60% loss in heating efficiency. This is not only bad news for your pocketbook, it’s also bad news for your heater, which will struggle to reach the temperature set for it and begin to degrade and age rapidly. This means more repairs to things such as motors, fan belts, and compressors. And it can also end up with a need for an early retirement for your heater and the expense of purchasing a new one.

You should never let any heating repair go without proper attention. Cool Touch knows both your heater and your duct work. Our professionally trained staff can provide repairs for your heating system and the correct cleaning and sealing services to take care of your ducts. Give us a call for your heating repair, serving Phoenix and the entire valley. Let us take a look at your ductwork so we can advise you on what you should do. You can reach us at 623-584-3762


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Top Tips to Use When Looking for a New Heater

Saturday, November 23rd, 2013

Installing a new heating system can cost anywhere between $1,000 and $3,500, depending upon the complexity of your specific installation. High efficiency models might cost an additional $500 to $1,000 for the added efficiency. If your family has high annual heating bills, a higher efficiency system is going to make more economic sense than it would for a family that has very small heating bills. So when determining what type of furnace to buy, take into account what you are spending on your annual energy bills. If you are going to be in your home for a period of time that would justify these additional expenses, it makes sense to install the highest efficiency heating system that you could afford.

A new heater is a significant investment, and if you make the decision to put one in, you need to do so only after careful consideration. This means more than just deciding your old heater isn’t good enough. It means knowing exactly what you want in a new heater and ensuring that you find the make and model with those qualities.

The Top Three Tips to Look for in a New Heater

1. Size. Furnaces should be neither too small nor too large, but just right. You need a heater that creates 50 BTUs (British thermal units) of heat for every square foot of your home, modified for such factors as sunlight exposure and insulation.

2. Efficiency rating. Furnaces are rated in AFUE (annual fuel utilization efficiency), listed as a percentage. The higher the percentage, the more effectively the furnace does its job.  The highest rated furnaces earn an EnergyStar sticker, denoting their status as particularly efficient units.

3. Type of system. Most people think of traditional gas furnaces when they think of heaters, and those models do the job very well. You might want to consider alternate models, such as heat pumps (which combine the features of a heater and an air conditioner). Both are extremely effective in places with mild winters like ours in Phoenix.

Tips to Determine the Size of Furnace You Should Buy

1. The size and configuration of your house

2. The levels of insulation in your walls, ceilings, 2nd floors

3. The number and type of windows in your home

4. The orientation of your home to the sun

5. The size and configuration of your house

For more things to look for in a new heater, or to talk to someone about installing a new heater, contact Cool Touch Air Conditioning & Heating for help. We serve all of Phoenix,AZ, heating installation is our specialty, and we dedicate ourselves to doing the job right every time. Pick up the phone and give us a call today 623-584-3762 or visit us here!


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Your Water Heater May Have Impurities

Sunday, October 13th, 2013

Never use hot water from the tap to cook with.  The water in your hot water heater very likely contains contaminants that shouldn’t be ingested.  Your water heater contains metals that will corrode over time, and can leach into the water in the tank.  Also, certain contaminants, like lead solder, can be found in older pipe systems.

The lead ban wasn’t enacted until 1986, and even today many plumbing parts contain small (“acceptable”) amounts of lead.  Some contaminants will dissolve more rapidly in hot water than in cold, so the hot water you’re drawing from your water heater might contain some lead, metal from plumbing fixtures, or other impurities.

Your water heater may also be a breeding ground for bacteria.

Bacteria can also build up in the water as it sits in the water heater tank.  Even though the water in the tank is heated to 140 degrees, the temperature isn’t constant. The water has periods of cooling down which allows bacteria to grow and all that bacteria may, or may not, be killed in the cooking process.

A water heater also contains sediment, rust and other impurities.

Check out this picture of water being drained from an older hot water heater.

This water heater had been drained twice each year, but was still full of rust and sediment.  Do you really want to cook with water that looks like this?

And, what about contaminants in the water supply coming into the water heater?

Any water supply, whether it’s from a private well or a municipal water source, will contain some impurities and these can accumulate over time as the water sits in your water heater.  Even if these impurities are not considered a health hazard or are at normal levels that are not considered a threat to your health, they can still alter the taste of the water, and consequently the food you’re cooking.

Cold water can also have impurities.
Of course, cold water from the tap will also contain some impurities and contaminants, but at much lower levels.  Even though it takes a little longer to bring cold water to a boil, starting with cold water is safer and better for your health and probably the taste of your food!

Questions? Give Cool Touch a call…..623-584-3762. One of our experienced technicians will be able to answer all of your questions and concerns.

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Why Schedule a Heat Pump Tune Up

Tuesday, September 24th, 2013

Think about it! When was the last time that you had your heat pump looked at? Now that September is winding down and your heat pump, which also serves as your home’s air conditioner, has been running through the hottest months of the year, it is the perfect time to give Cool Touch a call and schedule your tune up. Why? Here are three important reasons.

A Heat Pump Tune-up Can Save Homeowners $$

Tuning up your Phoenix home’s heat pump before the new heating or cooling season begins helps to keep things running smoothly. When your equipment has maintenance performed, it increases efficiency, which in turn decreases the amount of work it takes to heat up or cool down your home. When this amount of work is decreased, heat pumps use less energy and can save homeowners quite a bit of money!


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Avoid Expensive Repairs with Heat Pump Tune-ups

In the Phoenix, AZ area, homeowners tend to rely on heat pumps twelve months out of the year. While there are back up air handlers or furnaces for days when the weather drops below 35 degrees, heat pumps are typically the main source of heating and cooling year round. With this piece of equipment being used on a daily basis, it is important to get it checked out at least twice a year. This will make sure things are running efficiently and will allow technicians to fix small problems before they become big, costly ones.

Tune-Ups Help Extend the Life of Your Equipment

In the heating and cooling world, it is a fact that regular tune-ups extend the life of your equipment. When you give heating and cooling companies, such as Cool Touch, a call to perform regular maintenance, we ensure that your equipment is working effectively in your home. This helps you avoid spending extra money on repairs and even replacements down the road.

To stay ahead of the crowd and schedule your home’s heat pump tune up before the weather begins to change. Give Cool Touch a call today at 623-584-3762!


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Backup Heating Options for Heat Pumps in Glendale, AZ

Monday, November 12th, 2012

Heat pumps are a great option if you want to have one system that both heats and cools your home. Heat pumps are also desirable because they are very efficient systems. But in extreme weather conditions, like during the winters in Glendale, AZ, heat pumps can actually become more inefficient. In this blog pots, we’re going to discuss why that happens and what the options are to account for that.

Heat Pumps in Extreme Cold

In heating mode, heat pumps move heat from outside into your home. Depending on the type of heat pump that you have, this can present difficulties for the efficiency of your heat pump. If you have a ground source heat pump, like a geothermal system, this may not be that much of a problem because the ground stays relatively the same temperature. But if you have an air source heat pump, which is very common in Glendale, as the temperature drops there is less available heat in the air. Depending on the model of heat pump that you have, that temperature can be between 30° F and 40° F. Other heat pumps can still operate at temperatures lower than 30° F.

Backup Heating Options

In order to supplement the work of the heat pump, some heat pumps need a back-up heating system. This system will work in tandem with the heat pump and, if it gets really cold, can completely replace the heat pump. There are a number of options available for backup heating systems. Here are just a couple of them.

Electric Resistance

Your toaster is uses electric resistance to generate heat. As a back-up heating system in a heat pump, these are called electric heating strips. This type of heat is generally very inefficient but can activate very quickly. They are also very easy to install when compared to a back-up furnace because they don’t need a gas line. Heating strips can normally be installed in the air handler and connected to a power source.

Back up Furnace

When you use a back-up furnace, the system is referred to a hybrid heat or dual fuel system. If you’re using propane, oil or natural gas for your home already, adding a furnace that uses one of those fuels won’t be that difficult. This is a great way to back up your heat pump.

If you’re interested in learning more about back-up heating or if you’d like to install one in your home in Glendale, contact Cool Touch today.

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