The Coronavirus and Our Promise to You

March 18th, 2020

We know that readers usually come to our blog for informative and educational posts about the systems and services that we offer. However, as is the case across the country and the globe right now, there is one topic at the forefront of our minds. That is COVID-19, or the Coronavirus. 

We understand that homeowners everywhere are exercising extreme caution when it comes to mitigating the chance of exposure to this virus in their homes. Trust us, we are doing the same in ours. And we promise you that every member of our team will take these same precautions when working in your home and on your property. 

If you have an appointment scheduled with Cool Touch, rest assured that we’ll continue to provide you with the exceptional service that you deserve in this uncertain and trying time, and that we’ll do so while making your health and safety our top priority. 

Our entire staff is well aware that prevention starts at their homes, that it continues in the workplace, and that it extends into the residences of our valued clients. They have the information and supplies that they need to do their jobs while protecting both themselves and the clients that they serve.

If you have any questions or concerns about your upcoming appointment, or if you are thinking about booking an appointment but want to know more about our specific preventative measures, please do not hesitate to contact a member of our team.

Continue Reading

The Tilted AC Condenser: Why You Want It Kept Even

September 13th, 2021
short-cycling-AC

If we told you the foundation of your house was starting to sink into the ground, you’d feel a bit … concerned. What if we told you the concrete foundation slab of your air conditioner’s condenser was starting to sink on one side? You probably wouldn’t feel as much concern. You might shrug and think it’s not that big of a deal. The AC isn’t going to really sink into the ground, after all.

Well, probably not sink completely. But if even part of the condenser’s slab settles down into the earth, it will make the condenser sit unevenly on the ground, and this is a serious problem that can jeopardize the operation of the AC and lead to an early system replacement.

If you look at the outside condenser (we’ll wait for you to go check on it!) and it looks uneven, we recommend you call on HVAC professionals for air conditioning repair in Tempe, AZ. The problem can only get worse, and the sooner you have it corrected, the more likely you’ll avoid the troubles that a tilted AC cabinet can cause… 

Continue Reading

Sage Air Conditioning Advice for August Scorchers

August 16th, 2021
sunshine

August in Phoenix can be brutal. Even people who don’t live here know how hot it gets during the later summer—and how much air conditioning becomes a vital part of life. 

Unfortunately, home air conditioning systems face their greatest peril during August: a combination of intense heat and the strain they’ve already experienced through early summer. Trust us, this is a busy time for air conditioning contractors. We handle many emergency calls in summer, and this is a reason we offer ‘round the clock service. 

You can make August easier on your air conditioner and yourself if you follow several tips. In this post, we’ve compiled some of the best ways to improve the performance and efficiency of your air conditioning in Scottsdale, AZ and keep some of the heat off both of you.

Continue Reading

Why Is There Water Leaking From My AC?

August 3rd, 2021
water-droplets

When you listen to the sounds from your air conditioning system, you’ll periodically notice the sound of dripping water. This is normal. Your AC doesn’t use water to cool the air it sends into your house, but it does create water in the process of removing heat from the air. The AC has a special condensate system to remove this water from the unit to outside the house.

If you’re noticing water dripping from your AC, it’s probably because something has gone wrong with the condensate system. This isn’t a minor problem! You obviously don’t want water dripping around the air conditioner because it can create water damage, but a broken condensate system can cause the AC to stop working and may also lead to problems with corrosion and mold inside the HVAC system. In most cases, when you see water leaking from the AC cabinet, it’s time to call us for air conditioning repair in Glendale, AZ.

Continue Reading

Find the Right Size Commercial AC for Your Business

July 13th, 2021
commercial-ac-units

If you are opening a new business location, or you are making changes to your current one that requires you have new air conditioning installed, one of the important factors you need to know about commercial cooling is how large an AC you need. “Size” in this case doesn’t refer to how large the actual HVAC unit is, but its cooling capacity.

You might feel tempted to say, “I’ll have the largest AC I can afford installed,” and imagine that should take care of your needs. But commercial air conditioning installation is more complicated than that. It’s one of the reasons you want professionals, and professionals only, to handle all your needs for commercial HVAC in Goodyear, AZ.

Continue Reading

How Long Will My Air Conditioner Last?

July 5th, 2021
ac-recycling-yard

How old is your air conditioning system? Have you had it for longer than you care to remember? Depending on how old it is, your AC might not have much service left to give before it gives up on you. If the air conditioner dies on you out of nowhere, you could end up facing a lot of discomfort during the hot Arizona summer.

Knowing when it’s time to schedule an appointment for air conditioning in Goodyear, AZ to install a new unit is crucial to ensuring a smooth transition from the old to the new without experiencing boiling temperatures in your house.

Continue Reading

My AC Costs Are Out of Control! What Can I Do?

June 22nd, 2021

An air conditioner draws on a large amount of electricity to run. The compressor consumes, on average, 3,500 watts per hour to run, making it one of the biggest consumers of electrical power in a household. In a place where it gets as hot during the summer as Phoenix, electric bills rise when the air conditioners run. 

But you’re not thinking about the standard increase in electrical costs during an Arizona summer. You’ve got bills that have you puzzled and maybe alarmed. You’re paying a lot more than ever before, and there’s no easy reason to account for it. So what’s happening? And, more importantly, what can you do about it?

We handle HVAC services in Avondale, AZ and throughout the Phoenix Metro Area, so we know plenty about how ACs can turn expensive. We’ll look at what may be happening and what can be done.

Continue Reading

Can I Make Any AC Repairs Myself?

June 7th, 2021
question-mark

The short answer: No.

The longer answer: There are some troubleshooting steps you can take when you have a malfunctioning AC that might resolve the problem. However, anything that involves tools and opening up the air conditioning cabinets is a job to leave to professionals.

The longest answer: Well, it’s the rest of the blog, so click “Continue Reading” and we’ll get into it below.

Continue Reading

Why You Need Professionals for Duct Cleaning

May 24th, 2021
duct-cleaning-with-vacuum

Have you ever received a cold call from someone who offered your duct cleaning services for a special “low, low” price? If you have, you might have wondered if it was a scam of some kind. The answer is, “probably.”

Unfortunately, the prevalence of dishonest people offering bad duct cleaning services has often soured homeowners on the general idea of duct cleaning. We need to emphasize this: duct cleaning is a valuable service, but amateur duct cleaning is not worth it. When it’s time to arrange for duct cleaning in Glendale, AZ, don’t let a door-to-door salesperson or random fellow on the phone take on the work. For duct cleaning that makes a difference and does what it promises, you’ll want to work with trusted professionals like ours. 

Continue Reading

What’s the Difference Between Puron and Freon?

May 10th, 2021
refrigerant-from-AC

We often get questions about the basics of air conditioning from our customers. We’re glad to help: providing expertise is part of our job! A question we sometimes get is about the different types of refrigerants, and specifically a confusion about the term “Freon” and the newer term “Puron.” This is an understandable confusion because “Freon” is a word that’s used often in a way that’s confusing to someone who isn’t an HVAC technician.

Although it may seem like a small technical point, the difference between Freon and Puron is important because it’s connected to the recent phase-out of older refrigerants. This can mean the difference in whether you choose to replace your current AC. 

Anyway, let’s get into the nitty-gritty details…

Continue Reading

What You Can Do If Your AC Stops Working

April 26th, 2021
man-before-fan

A failed air conditioning system is a problem during the summer almost anywhere. In Arizona it can be a serious emergency. You don’t want to have busted central AC in your home when the temperature outside is over 100°F.

We’re not yet at the blazing hot summer days, but now is a good time to give you some helpful information on what you can do when your AC suddenly stops cooling your house. If you need professionals to fix the AC, you can depend on our team for fast AC repairs in Glendale, AZ and throughout the Phoenix Metro Area. 

Continue Reading