The Coronavirus and Our Promise to You

March 18th, 2020

We know that readers usually come to our blog for informative and educational posts about the systems and services that we offer. However, as is the case across the country and the globe right now, there is one topic at the forefront of our minds. That is COVID-19, or the Coronavirus. 

We understand that homeowners everywhere are exercising extreme caution when it comes to mitigating the chance of exposure to this virus in their homes. Trust us, we are doing the same in ours. And we promise you that every member of our team will take these same precautions when working in your home and on your property. 

If you have an appointment scheduled with Cool Touch, rest assured that we’ll continue to provide you with the exceptional service that you deserve in this uncertain and trying time, and that we’ll do so while making your health and safety our top priority. 

Our entire staff is well aware that prevention starts at their homes, that it continues in the workplace, and that it extends into the residences of our valued clients. They have the information and supplies that they need to do their jobs while protecting both themselves and the clients that they serve.

If you have any questions or concerns about your upcoming appointment, or if you are thinking about booking an appointment but want to know more about our specific preventative measures, please do not hesitate to contact a member of our team.

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Did You Schedule AC Maintenance in Spring? Here’s How You Benefited This Summer

September 14th, 2020
congratulations

This post is something a touch different: we’re offering you congratulations! Yes, if you remembered to schedule AC maintenance in Glendale, AZ in spring, you deserve to know how you benefited from it. We hope this will make it easier for you to remember to have air conditioning maintenance done every year—and our Ultimate Service Agreement makes it easy, because we’ll call to remind you each year!

(Okay, we’ll admit there’s another reason for the post: to make sure you know why maintenance is essential. If you didn’t have maintenance done, you’ll have a better idea why it’s so important.)

So let’s take a look at how you benefitted this summer from an AC.

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Know the Signs It’s Time to Schedule Duct Cleaning

August 31st, 2020
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Do you need duct cleaning at all? If your house has ducts, the answer is yes. The ductwork of the average six-person home circulates 40 lbs. of dust through it per year—and plenty of that gets trapped along the duct walls, creating an even greater build-up over time. It only takes a year for a thin layer of dust to develop, and that’s enough to start causing a drop in HVAC system efficiency.

(This, by the way, is one of the reasons more homes today are built for ductless HVAC systems. No ducts, no need to clean them.)

We recommend our customers schedule duct cleaning in Glendale, AZ every three to five years. If you have never had your ducts cleaned, you’re probably overdue for this service. However, if you’d like some more solid indicators telling you it’s duct-cleaning time, we’ve put together a list of ways to tell.

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Is It Important to Know the SEER Rating for a New AC?

August 17th, 2020

SEER is one of two ratings used to measure the energy efficiency of an air conditioner. (The other is EER, we’ll get to that in a minute.) Because SEER is often displayed prominently on air conditioning systems and is one of the criteria for a unit to earn the ENERGY STAR label from the Department of Energy, people imagine it’s important. But how important? Is it the main factor in choosing the air conditioner when you are ready for an AC installation Glendale, AZ?

No, it’s not—but it’s still important!

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Water Dripping From Your AC? Let’s Take a Look!

August 3rd, 2020
water-droplets

What are the normal sounds you hear from your central air conditioning system when it’s running? The whirring of the motors, the movement of air through the ducts, and the occasional dripping of water.

About that last sound … do you know why you hear water in your AC? It’s not because an air conditioner uses water to cool the air. Water is a product of how the air conditioner cools the air. As the blower fan pushes warm air over the evaporator coils in the air conditioner, the cold refrigerant in the coils absorbs heat from the air and causes moisture vapor to condense along its surface. It’s like the way moisture appears on the outside of a glass of cold liquid during a hot summer day.

However, the air conditioner is set up so that water leaves your house. If you notice water is dripping from your air conditioner, that’s not a good sign. Something is wrong with the condensate drainage system the AC uses to remove the water moisture, and you may need to call us for air conditioning repair in Mesa, AZ.

Why is this happening? A few possibilities:

Condensate drain is clogged

The water moisture from the evaporator coils drips down from the A-frame of the coils and into a shallow pan. The water then moves down a drain, helped by a special pump. This drain, like any drain, can become clogged. Algal growth is a common way this happens, but small debris can also work its way into the drain. The pan (only about 1” deep) will soon overflow, tripping a safety switch to shut off the AC. You’ll need pros to clean the drain.

Broken condensate pump

A small pump is responsible for moving the water from the shallow pan and either into the wastewater system or out a PVC pipe that deposits the water outside. The pump motor may burn out, making it difficult for the pan to drain, leading to the overflow and water leaving the AC.

Loose drain

Corrosion can weaken the connection of the drain to the condensate pan, leading to the pan coming loose. This will permit water to drip straight out of the air conditioner and into your house. Usually the entire pan and drain system must be replaced by professionals.

Cracked drain pan

The condensate pan is made from plastic, and in most HVAC cabinets it is set up over the furnace. Heat from the furnace over the years can cause the pan to eventually crack and allow water to drip out. The pan must be replaced if this happens—although the AC may be so old at this point that getting a new system is a better idea. Also, you don’t want water to drip onto the furnace, since it can cause corrosion on the heat exchanger and lead to potentially dangerous heat exchanger cracks.

When in doubt about your AC, call our technicians and leave the diagnosis and repair to us. We have 24/7 emergency service available.

Call Cool Touch Air Conditioning and Heating for air conditioning repair in the Phoenix Metropolitan Area. Kick back and relax: we’ll keep you cool.

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The Line Set for Your AC: Another Reason to Only Trust Pros!

July 20th, 2020
ac-coils-copper

You never want to run into air conditioning troubles during an Arizona summer. It’s one of the worst problems that can affect a home in the state, since temperatures above 100°F are commonplace through the middle of the year. We take our job as air conditioning technicians seriously because we know how important it is to the health and happiness of our customers.

We’re often called on to help people with air conditioning replacement in Sun City, AZ when their old systems start to fail. Often, we discover that the contractor who installed the first system took shortcuts that caused problems. We want to bring your attention to one of these shortcuts because it helps explain why hiring professionals from the start is so vital.

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Is It Too Late for AC Maintenance? No, Never!

July 6th, 2020
sunshine

Welp, it’s hot. Summer is officially here and we are experiencing the hammering of heat that we expect in the Valley. This is when you appreciate having a reliable central air conditioning system in your home. Let’s face it, most of the Phoenix area would never have become so densely settled without the invention of affordable central ACs for homes and businesses.

But wait … is your home’s central air conditioning system reliable? Did you remember to schedule maintenance for it in the spring? If you did, great! You can expect few troubles during the season with your AC. If you didn’t, there’re two things we don’t want you to do:

  1. Panic.
  2. Decide it’s too late and wait for maintenance next year.

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The Refrigerant Leak: Why It’s Bad News for Your AC

June 22nd, 2020
air-conditioning-manometer-pressure-refrigerant

You probably know that refrigerant is an important part of how your central air conditioner keeps your home cooled down during a roasting Arizona summer. If you don’t know more about it, that’s fine—not everyone can be an expert on refrigerant systems. That’s why you have professionals like us around. We’re here to see you have expert service for your cooling system when you need it. We offer 24/7 emergency air conditioning repair in Tempe, AZ, and throughout the Phoenix Metropolitan Area from NATE-certified technicians.

However, we would like to share some information about refrigerant because understanding refrigerant leaks will help you know why calling for repairs ASAP is essential. Fixing refrigerant leaks is an easy job for us—and the consequences of letting leaks go without repairs are often catastrophic.

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Why Is My AC Making That Strange Sound?

June 8th, 2020
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Spinning fan closeup.

Your air conditioner has a few built-in ways to tell you that it needs help. We don’t yet have air conditioning systems designed with complex artificial intelligence that can self-diagnose issues, alert their owners to the problem, and even contact a skilled contractor to fix the problem—although that may be in the future. For the moment, the warnings you’ll have to watch for will come in ways such as that odd noise you’re hearing right now.

Yeah, what does that noise mean? If we narrow down what the noise is first, we can help you find the answer. Below are some of the most common warning sounds that come from air conditioning systems and what they may mean. If you realize—or even suspect—that you need to have air conditioning repair in Scottsdale, AZ, because of these noises you can reach our technicians any time of the day or night to help you out.

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Keep Cool With These Money-Saving Tips!

May 25th, 2020

Summer is just around the corner! Therefore, now is the perfect time to learn about all the ways you can boost your AC’s efficiency!

You see, when your air conditioner is energy efficiency, you’ll spend less time worrying about costly repairs and sky-high energy bills, and more time enjoying the weather!

Below, we have listed some of our favorite ways to keep cool and save this season. All you have to do is keep reading to find out more, and of course, remember to contact us for all your AC services in Glendale, AZ.

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Here’s Why You Shouldn’t Wait to Schedule Your AC Repairs

May 8th, 2020
ac-maintenance-technicians

Turning on your air conditioner only to discover that it’s not working properly can be quite annoying, especially here in Arizona where temperatures are known to skyrocket!

We totally understand the temptation to hold off on calling for AC repairs, however, we are here to tell you that it is better to call as soon as possible. Don’t believe us? Well, keep reading below and we’ll tell you why. (Oh, and of course, remember to call us for your AC services in Glendale, AZ!)

So, what are you waiting for? Let’s get started!

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