The Coronavirus and Our Promise to You

March 18th, 2020

We know that readers usually come to our blog for informative and educational posts about the systems and services that we offer. However, as is the case across the country and the globe right now, there is one topic at the forefront of our minds. That is COVID-19, or the Coronavirus. 

We understand that homeowners everywhere are exercising extreme caution when it comes to mitigating the chance of exposure to this virus in their homes. Trust us, we are doing the same in ours. And we promise you that every member of our team will take these same precautions when working in your home and on your property. 

If you have an appointment scheduled with Cool Touch, rest assured that we’ll continue to provide you with the exceptional service that you deserve in this uncertain and trying time, and that we’ll do so while making your health and safety our top priority. 

Our entire staff is well aware that prevention starts at their homes, that it continues in the workplace, and that it extends into the residences of our valued clients. They have the information and supplies that they need to do their jobs while protecting both themselves and the clients that they serve.

If you have any questions or concerns about your upcoming appointment, or if you are thinking about booking an appointment but want to know more about our specific preventative measures, please do not hesitate to contact a member of our team.

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Can I Make Any AC Repairs Myself?

June 7th, 2021
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The short answer: No.

The longer answer: There are some troubleshooting steps you can take when you have a malfunctioning AC that might resolve the problem. However, anything that involves tools and opening up the air conditioning cabinets is a job to leave to professionals.

The longest answer: Well, it’s the rest of the blog, so click “Continue Reading” and we’ll get into it below.

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Why You Need Professionals for Duct Cleaning

May 24th, 2021
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Have you ever received a cold call from someone who offered your duct cleaning services for a special “low, low” price? If you have, you might have wondered if it was a scam of some kind. The answer is, “probably.”

Unfortunately, the prevalence of dishonest people offering bad duct cleaning services has often soured homeowners on the general idea of duct cleaning. We need to emphasize this: duct cleaning is a valuable service, but amateur duct cleaning is not worth it. When it’s time to arrange for duct cleaning in Glendale, AZ, don’t let a door-to-door salesperson or random fellow on the phone take on the work. For duct cleaning that makes a difference and does what it promises, you’ll want to work with trusted professionals like ours. 

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What’s the Difference Between Puron and Freon?

May 10th, 2021
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We often get questions about the basics of air conditioning from our customers. We’re glad to help: providing expertise is part of our job! A question we sometimes get is about the different types of refrigerants, and specifically a confusion about the term “Freon” and the newer term “Puron.” This is an understandable confusion because “Freon” is a word that’s used often in a way that’s confusing to someone who isn’t an HVAC technician.

Although it may seem like a small technical point, the difference between Freon and Puron is important because it’s connected to the recent phase-out of older refrigerants. This can mean the difference in whether you choose to replace your current AC. 

Anyway, let’s get into the nitty-gritty details…

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What You Can Do If Your AC Stops Working

April 26th, 2021
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A failed air conditioning system is a problem during the summer almost anywhere. In Arizona it can be a serious emergency. You don’t want to have busted central AC in your home when the temperature outside is over 100°F.

We’re not yet at the blazing hot summer days, but now is a good time to give you some helpful information on what you can do when your AC suddenly stops cooling your house. If you need professionals to fix the AC, you can depend on our team for fast AC repairs in Glendale, AZ and throughout the Phoenix Metro Area. 

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Why You Have a “Start-Stop-Start-Stop” Air Conditioner

April 12th, 2021
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You’ve been searching online to find out why your air conditioning system seems caught in a rapid start-stop loop. Of course, you expect your AC to turn on for a stretch and then turn off for a period before it turns on once again: this is the regular operation as long as your house is warm enough for the AC to need to turn on in the first place. 

But an air conditioner shouldn’t start and stop repeatedly over a short time. If you have an AC that is running for less than ten minutes, staying off for about the same time, and then coming on to repeat the cycle, you’re right to believe there is a problem.

Fortunately, you’ve found the contractor who offers the Glendale, AZ air conditioning services that can solve this problem.

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How Long Can I Expect My Central AC to Last?

March 29th, 2021
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Knowing when it’s time to schedule an appointment for a new air conditioning installation in Glendale, AZ is the key to making a smooth transition without enduring any roasting hot days in your house. After all, you don’t want to get caught with a failed AC during one of the hottest summer days in Phoenix— when it’s more than 110°F outside!

Understanding how many years you can expect from your current AC is an essential tool in the “fight” to ensure you always have a working cooling system. The trouble is that it’s not easy to give a straightforward, one-number-fits-all answer to the question in the title. Many factors come into play when determining how many years an AC has left in it. We’ll get into details below, but the best way to get a health-care check on your air conditioner is to schedule regular maintenance for it this spring and ask our technicians about how its future is looking. 

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Some Special Advantages of Scheduling AC Maintenance

March 15th, 2021
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We declared February to be “Air Conditioning Maintenance Month.” In a place that gets as hot as Phoenix, February is the right time to get regular air conditioning maintenance in motion. 

But if you still haven’t scheduled your AC tune-up and inspection with our team, March is a great time as well. In fact, there isn’t such a thing as an “expiration date” for air conditioning maintenance; it just needs to be done every year. Still, the sooner you have it done, the more you’ll enjoy the benefits of it through the imminent hot weather.

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Your Air Conditioners Probably Needs to Be Replaced If…

March 1st, 2021
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While many parts of the country are dealing with record-shattering cold spells, we’re enjoying the best of early spring weather. And because this is Arizona, extreme heat is just around the corner. Air conditioning systems are standing by in homes, ready to help. Or at least many of them are ready to help. Yours may not be. In fact, it may be ready to head to the recycling yard and a new system take its place. 

If this is the case, you’ll definitely want to have a new air conditioning installation in Glendale, AZ before the big heat hits. Now is the right time to ask if your current air conditioning system needs to be replaced. We’re cooling experts in the area, so we’ve put together a list of situations where an AC probably needs a replacement. 

Your AC is ready for a replacement assessment if…

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February Is Already AC Maintenance Month

February 15th, 2021
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If an HVAC company in Wisconsin started to tell its customers they need to get on the schedule right away for their air conditioning maintenance, most people would think they had serious brain freeze. After all, let’s see, right now it’s [checks weather] 11°F in Milwaukee—and that’s in the middle of the day! Who can think about their air conditioning systems when the temperature is hovering close to zero?

But here in the Valley, the temperature as we write this is [leans out window] 76°F. Yes, that’s a pleasant temperature for us. But it doesn’t take much more before it pushes us into hot weather. Air conditioning weather. So February is absolutely the month for air conditioning maintenance in Glendale, AZ

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Last Stretch for Heaters: What to Watch For

February 1st, 2021
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We have short winters here in Arizona, so when the calendar turns over to February, it means we’re in the last stretch before we have to start thinking seriously about having our air conditioning systems tuned-up for the coming hot weather. 

But this time of year is also when you should pay close attention to your heating system in Tempe, AZ. A heater has a higher chance of failing during the end of the winter compared to any other time. This is because, even with heating maintenance in the fall, a heater will have had enough time and labor over the winter to accumulate strain on its parts. This can lead to the heater starting to fail as it nears the end of the season. 

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