The Coronavirus and Our Promise to You

March 18th, 2020

We know that readers usually come to our blog for informative and educational posts about the systems and services that we offer. However, as is the case across the country and the globe right now, there is one topic at the forefront of our minds. That is COVID-19, or the Coronavirus. 

We understand that homeowners everywhere are exercising extreme caution when it comes to mitigating the chance of exposure to this virus in their homes. Trust us, we are doing the same in ours. And we promise you that every member of our team will take these same precautions when working in your home and on your property. 

If you have an appointment scheduled with Cool Touch, rest assured that we’ll continue to provide you with the exceptional service that you deserve in this uncertain and trying time, and that we’ll do so while making your health and safety our top priority. 

Our entire staff is well aware that prevention starts at their homes, that it continues in the workplace, and that it extends into the residences of our valued clients. They have the information and supplies that they need to do their jobs while protecting both themselves and the clients that they serve.

If you have any questions or concerns about your upcoming appointment, or if you are thinking about booking an appointment but want to know more about our specific preventative measures, please do not hesitate to contact a member of our team.

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Five Reasons Why You Should Never Delay a Heating Repair

January 17th, 2022
service-time

We are now well and truly into the winter months. While Phoenix, AZ doesn’t typically get too freezing temperatures, there are nights when we are truly thankful we have a furnace to keep us warm and comfortable. Imagine, in the middle of a cold night, your HVAC system decides that enough is enough.

Your heating system works harder in the cold months. It’s running nonstop to keep you warm and comfortable, so it’s understandable that this can take a toll on your system.

When things do go bump in the night, it’s often just a minor issue that a little TLC can fix. Many homeowners tend to then ignore the issue until it comes around again, or causes an even bigger problem.

Here are five reasons why you should never delay a heating repair.

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What Are Those Odd Smells From the Heating System?

January 3rd, 2022
girl-pinchng-noise

One of the key ways you can identify when your heating system is starting to malfunction is when it begins to make strange sounds: banging, clattering, hissing, clicking, etc.

What about your other senses, though? When you start to notice unusual odors coming from the vents in your house when the heater is running, you may need to call our team for heating repair in Glendale, AZ

We’ll go over a list of some of the strange odors you may detect and what they could me.

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The Sequencer: A Key Part of Your Electric Furnace

December 20th, 2021
heating-element

Electric furnaces don’t have the same level of heating power as their gas furnace cousins, but when it comes to winter heating in Glendale, AZ, this is rarely a problem. Our winters rarely get cold enough to the point where an electric furnace would have trouble maintaining home comfort.

One of the benefits you’ll enjoy from an electric furnace is its longer service life, usually five years longer than a gas furnace. The reason for this longevity is that electric furnaces don’t suffer from wear and tear due to combusting gas and the chemical reactions between gas and metal. They also need fewer repairs because of this. 

However, there are special components in electric furnaces that can go a little … haywire … and we want to focus on one of these components today: the sequencer.

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Your AC May Get a Short Break—And You Can Help It Out at This Time

December 6th, 2021
ductless-system-sending-out-snowflakes

Right now the Valley is looking at cooler temperatures, which means it’ll be about 70°F on most days. This is one of the reasons so many people flock to Phoenix and Scottsdale for their winter holidays! It’s warm but not boiling hot, so it’s a perfect getaway spot when brutal cold tears through other parts of the country.

In our last post we discussed why heating maintenance is still important for our winters. Today we’re shifting back to air conditioners in Glendale, AZ, because this is the time of the year when you’ll have both your AC and the heating system turned off for stretches. This is a great time to make upgrades and schedule important services for an AC, and our technicians have less-cramped work calendars so we can easily find time to help you out. 

Below are ways you can help out your AC during the time when it gets a bit of a vacation from the Arizona Anvil of the Sun.

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Do I Really Need Heating Maintenance in Phoenix?

November 22nd, 2021
question-mark

Phoenix and the other cities in the Valley aren’t known for their winter weather. Just the name “Phoenix” implies fire, and to the rest of the country this is known as a location of brutally hot summers and warm winters that make it a popular vacation spot to escape from the snow. This may make it seem silly to think about having to prepare the heating systems in our homes for the winter. We offer heating maintenance in Glendale, AZ and the rest of the Phoenix Metropolitan Area, but many people might wonder if it’s something they should bother with.

We wouldn’t offer heating maintenance as part of our Ultimate Service Agreement (which includes air conditioning and heating maintenance service annually) if we didn’t know it was useful. Below we’ll explain why.

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Some Great Uses for Ductless Air Conditioning Systems

November 8th, 2021
ductless-unit-in-room

One of the important trends in residential and commercial HVAC over the past twenty years is the increase in the use of ductless mini-split systems. These are HVAC systems that bypass the need for a complex duct network that moves through walls and ceilings to bring conditioned air into rooms. Rather than use a large indoor unit that blows conditioned air into the ducts with a large fan, a ductless system uses multiple smaller blower units that hang on the walls of rooms. Each of these units connects through refrigerant lines to a single outdoor unit.

Ductless air conditioning systems (and most units are heat pumps so they’re also capable of heating) have a wide range of uses. If you want to know what ductless air conditioning in Glendale, AZ can do for you, we’ve gathered a list of some of the best ways to put them to use. 

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Are Heat Pumps Good for Arizona Weather?

October 25th, 2021
heat-pump

If you’re considering making a change to your HVAC system this fall, one option to consider is a heat pump. If you know anything about heat pumps, it’s probably that they function as both heating and cooling systems. Rather than having a separate AC and furnace, an HVAC system only needs the single heat pump and air handler to be able to provide year-round comfort to a house.

But you may also have heard about the limits of heat pumps, and that they won’t work efficiently in all environments. This is true—but how are heat pumps for the climate in Arizona?

The answer is: great! Heat pumps are ideal for our annual climate. We’ll talk more below about why this is and the benefits of having a heat pump installation in Glendale, AZ.

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October Is National Indoor Air Quality Awareness Month (And We Can Help!)

October 11th, 2021
electric-fan

If you polled a hundred people about what comes to their mind immediately when they think of the month of October, 90% would answer, “It’s National Indoor Air Quality Awareness Month, of course!” The other 10% would say “Dracula.” 

We’re joking of course. You probably just learned this moment that October is National Indoor Air Quality Awareness Month. But that only means that NIAQAM is working to get out its message! And that message is that indoor air quality in homes and businesses is often poor, but there are many ways to improve it. 

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Can I Replace My Old AC on My Own?

September 27th, 2021
ac-unit

We’ve been over this territory recently when we looked at why it’s not the best idea to attempt to repair a malfunctioning air conditioner yourself. We can understand why a homeowner might think it’s fine to get out the tools and tinker with an AC that’s not working right. When it comes to putting in a full new air conditioning system, however, there’s no ambiguity… 

Do not try it!

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The Tilted AC Condenser: Why You Want It Kept Even

September 13th, 2021
short-cycling-AC

If we told you the foundation of your house was starting to sink into the ground, you’d feel a bit … concerned. What if we told you the concrete foundation slab of your air conditioner’s condenser was starting to sink on one side? You probably wouldn’t feel as much concern. You might shrug and think it’s not that big of a deal. The AC isn’t going to really sink into the ground, after all.

Well, probably not sink completely. But if even part of the condenser’s slab settles down into the earth, it will make the condenser sit unevenly on the ground, and this is a serious problem that can jeopardize the operation of the AC and lead to an early system replacement.

If you look at the outside condenser (we’ll wait for you to go check on it!) and it looks uneven, we recommend you call on HVAC professionals for air conditioning repair in Tempe, AZ. The problem can only get worse, and the sooner you have it corrected, the more likely you’ll avoid the troubles that a tilted AC cabinet can cause… 

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